One Finger Scroll not working after Windows 10 Upgrade

Replies (2) 

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I apologies for the delay in reply. I will certainly help you with this. Kindly follow the below given steps to troubleshoot the issue:

Method 1:

I suggest you to run the Hardware and Devices troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

You may also update the touchpad driver from Device Manager manually and check if this helps.

• Press (Windows key + X) and click on “Device Manager”.
• Expand “Touchpad Driver” or “Synaptic Touchpad Driver”.

• Right click on the drivers and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

Method 3:

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the touchpad or Synaptic Touch pad drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information is helpful. Do reply if you need further assistance, we will be happy to help you.

Two finger scrolling does not work on Windows 10

Hi. Since upgrading to Windows 10 I’ve been unable to use the two finger scroll function on Edge browser. I’ve tried rolling back, then uninstalling and reinstalling the driver but the only difference that has made is that the two finger scroll now doesn’t work on any program at all! Please advise how I can get this function back up and running asap as it’s causing major frustration! Many thanks.

Original Title:Two finger scrolling

Replies (8) 

Thank you for posting your query on Microsoft Community.

I understand that you are unable to use the two finger scrolling feature. We will assist you to resolve the issue.

To assist you better, I would like to know the make and model of the computer would also like to know whether you are using synaptic touch pad drivers.

This issue may arise due to change in the settings of the touchpad software or due to driver conflicts.

As an initial troubleshooting step, I suggest you to uninstall and reinstall the touchpad drivers and check if it helps to resolve the issue.

Steps to uninstall and reinstall network driver.

1. Press “Windows key + X” and click on “Device Manager”.

2. In the list of devices, you should see the touch pad drivers. (Expand if required).

3. Right click on the device and then select «Uninstall».

4. In the uninstall dialog, make sure you select the option to delete the driver package from the system. This causes the driver package installed earlier to be deleted.

5. In the Action menu of Device manager, select “Scan for Hardware changes” option. This will cause the device driver to be reinstalled. Once the driver is installed, close all windows and restart the computer.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

How to enable one finger scrolling on windows 10 ?

My laptop is ACER ASPIRE E1 531 G .

I can scroll with 2 fingers but it’s uncomfortable for me ,so help me !!

Replies (1) 

Thank you for posting your query on Microsoft Community. Let me assist you.

I suggest you to follow the below steps to change the touchpad settings to single finger on your system.

Step 1: Update your Synaptic driver to the latest version. If the Synaptic touchpad driver isn’t installed, please the manufacturer website and download the drive and install it. You might be asked to restart your PC to complete the driver installation.

Step 2: Once installed, type Change Mouse Settings on Search bar , change the Search filter to Settings to see the Mouse settings entry in search result, and then press enter key to open Mouse Properties dialog.

Step 3: Here, switch to the Device Settings tab. Please note that Device Settings tab appears only if the touchpad driver is installed on your PC.

Step 4: Under Devices, select Synaptic Touchpad and then click Settings to open Properties for Synaptic Touchpad.

Step 5: On the left-side, expand MultiFinger Gestures, check Two-Finger Scrolling option and then click Apply button. That’s it!

NOTE: To change the default behavior of two-finger scrolling, select Two-Finger Scrolling option and then click the Settings icon next to it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

I want one finger scrolling back

This question was posted back in August by LisaLAM, but was never resolved. I have the same problem. After installing Win 10 from 8.1, my synaptics touchpad is saddled with two finger scrolling. I hate it. First, you need two fingers instead of one and a lot of the time it thinks you want to zoom in or out. How do I get it back to one finger? Synaptics says I have the best driver installed. I’ve gone to «settings» and clicked on «one finger scroll» and adjusted the «scrolling region» and hit «apply» and restarted and nothing sticks. Even the «test» option they give you won’t get off two finger scrolling. I tried the three options given to LisaLAM. Do I need to disable the touchpad before making any adjustments? If so, do I need an external USB mouse so I can navigate? I’m guessing I have to uninstall something from Win 10 first. Thanks for any help

Replies (6) 

Thank you for posting your query on Microsoft Community.

The settings differ depending on the hardware Manufacturer, therefore it’s best if you post this issue on the Manufacturer’s website and seek for solution.

However, you can try the steps below and see if it helps.

1. Press Windows key and go to Settings > Devices > Mouse and touchpad.

2. Under Mouse and Touchpad tab, click on Additional Mouse Options.

3. In the Mouse Properties window, click on Device Settings tab.

4. Under Devices label, select the Synaptics device (it will be highlighted in blue color, when you click on device name)

5. Now, click Settings.

6. Expand Scrolling >Two-finger-scrolling and uncheck all the boxes.

7. Click on Apply and OK.

Make sure you verify the settings for One-finger-scrolling as well.

Hope this helps. Please respond if you have further related queries.

Regards

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Thank you for the suggestion, and it makes perfect sense. Unfortunately, it didn’t work. I tried it a few times and restarted in between, etc. It just only wants to work with two fingers. By the way, I’m using a Toshiba Satellite C655. Thanks again.

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Since you already made the changes for touchpad settings, but the problem still persist. Symptoms indicates that the problem might be with drivers. Let us troubleshoot the issue by uninstalling and reinstalling the touchpad drivers in compatibility mode.

Update Touch Pad drivers from Device Manager manually and check if this helps.

a) Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.

b) Spot and expand the “ Mice and other pointing devices ”.

c). Right click on the touch pad driver and select “Update Driver Software”. Once this is done, restart the computer to check the problem fixed. If it doesn’t fix the issue, then Right click on the same driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start.

If the problem still persist, then we’ll try installing the drivers in compatibility mode.

Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’ .

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 or 8 or 8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Let us know if problem still persist, we’re glad to assist.

How To Enable Two Finger Scrolling In Windows 10

Last Updated on March 26, 2021 by admin 13 Comments

PC users who also own an Apple MacBook or iMac with Magic Trackpad probably aware of the default two-finger scrolling feature of the Mac. That is while using a Mac, a user can use two fingers to vertically or horizontally scroll a webpage or a window.

Users who own both Mac as well as PC, and constantly need to switch between these computers might want to enable the two-finger scrolling feature on Windows as well to avoid confusion.

Luckily, two-finger scrolling is enabled by default in Windows 10 on supported PCs. That is, if your PC’s touchpad supports the two-finger scroll feature, it’s enabled by default.

Unfortunately, two-finger scrolling isn’t supported by all Windows laptops. That said, there is a workaround out there to enable two-finger scrolling even if your laptop’s touchpad does not support it out of the box.

In simple words, you can enable two-finger scrolling on all laptops. Follow the below-mentioned instructions to enable two-finger scrolling on Windows 10/8.1 laptops.

Method 1 – enable two-finger scrolling via Settings

Method 2 – turn on two-finger scrolling for Synaptics touchpad

Method 3 – enable two-finger scrolling using third-party software

Method 1 of 3

Enable two-finger scroll via Settings in Windows 10

Step 1: Navigate to Settings > Devices > Touchpad.

Step 2: In the Scroll and zoom section, select the Drag two fingers to scroll option to turn on the two-finger scroll feature. If you want to change the default scroll direction, choose an option from the drop-down box located just below the option.

NOTE: If the option doesn’t exist, it’s likely because your laptop is not equipped with the precision touchpad. If you want to enable precision touchpad gestures on your laptop as well, refer to the workaround in our enable precision touchpad gestures on any laptop guide.

Method 2 of 3

Enabling two-finger scrolling without using third-party tools

In this guide, we’re going to show you how to enable two-finger scroll on a Windows 10/8.1 notebook or netbook with Synaptics touchpad:

Step 1: Start the procedure by updating your Synaptics driver to the latest version. If the Synaptics touchpad driver isn’t installed, please visit this page, download the driver (it’s around 110 MB) and install it. You might be asked to restart your PC to complete the driver installation. For directions, refer to our how-to update device drivers in Windows 10 guide.

Step 2: Once installed, navigate to Settings > Device > Touchpad. In the Related settings, click on the Additional settings link to open the Mouse Properties dialog.

Step 3: Here, switch to the Device Settings tab. Please note that the Device Settings tab appears only if the touchpad driver is installed on your PC.

Step 4: Under Devices, select Synaptics TouchPad and then click Settings to open Properties for Synaptics TouchPad.

Step 5: On the left side, expand MultiFinger Gestures, check the Two-Finger Scrolling option, and then click the Apply button. That’s it!

NOTE: To change the default behavior of two-finger scrolling, select the Two-Finger Scrolling option, and then click the Settings icon next to it.

Method 3 of 3

Enabling two-finger scrolling with the help of a third-party tool

Step 1: Download the zip file of the Two Finger Scroll tool from here. It’s compatible with both 32-bit and 64-bit systems.

Step 2: Extract the zip file onto the desktop or any other location.

Step 3: Double-click on TwoFingerScroll.exe file to run the application. That’s it!

NOTE: With default settings, Two Finger Scroll doesn’t start with Windows and you need it to enable the option under Two Finger Scroll settings (right-click on the Two Finger Scroll icon in the system tray) to avoid manually launching the tool.