How to manage Sound settings on Windows 10 April 2018 Update

Adjusting the volume and changing the system sound settings on Windows 10 has always been a straightforward process, but you were only able to manage them using Control Panel.

However, starting with the Windows 10 April 2018 Update, you can now manage speakers and microphones settings, and it’s also possible to adjust the volume on apps and system sound individually using the Settings app.

In this Windows 10 guide, we walk you through the steps to change the sound settings using the new options available starting with the April 2018 Update.

How to manage Windows sound options using Settings

To set your default output speaker, adjust the master volume, and fix common sound problems, do the following:

1. Open Settings.
2. Click on System.
3. Click on Sound.

The Sound page includes two sections separating the output and input options. At the top of the page, you’ll find your output options.

Using the Choose your output device drop-down menu, you can quickly change the speakers you want to use as the default.

You can also click the Device properties link, which opens additional speaker settings using the Control Panel experience:

General — You can enable or disable the speaker and access audio driver information.

Levels — Allows you to adjust master volume and balance settings.

Enhancements — Includes settings to enhance audio with special effects.

Advanced — Allows you to change default sample rate and bit depth.

Spatial sound — Includes the options to use Windows 10’s spatial sound format, including «Windows Sonic for Headphones» and «Dolby Atmos for Headphones.»

Similar to using the speaker icon in the taskbar, on the Sound page you can also change the system master volume with the slider.

You’ll also find a Troubleshoot button that starts the audio troubleshooter to fix common sound problems automatically.

How to manage Windows microphone options using Settings

To set a microphone as your default, test if it’s working, and customize its properties, do the following:

1. Open Settings.
2. Click on System.
3. Click on Sound.

Under «Input,» you’ll find the options to configure your microphone.

Using the Choose your input device drop-down menu, you can quickly select the microphone that you want to use as your default.

You can also click the Device properties link to open additional microphone settings using the Control Panel experience:

General: You can enable or disable the speaker and access audio driver information.

Listen — Lets you allow or deny the microphone to listen to your speakers, and you can customize power options.

Levels — Allows you to adjust the volume and balance settings for the microphone.

Advanced — Allows you to change default sample rate and bit depth.

The Input section also includes an indication to test if your microphone is working, and if it’s not, you can click the Troubleshoot button to open the microphone troubleshooter to fix common problems.

How to manage sound settings from the taskbar

Alongside the new Sound page in the Settings app, you can still adjust the master volume and access sound settings from the taskbar.

Starting with the Windows 10 April Update, the sound context menu has been updated with a new modern look, and now it also includes quick access to the new Sound settings and removes the «Recording devices» option.

You’ll notice that the «Volume Mixer» is still accessible, but it’ll eventually go away as these settings can now be found in «App volume and device preferences» page.

How to manage advanced Windows sound options using Settings

The new Sound settings also include a number of advanced options to control volume and input and output devices. (This experience replaces the Volume Mixer, which is still available in the April 2018 Update.)

To access and customize app volume and device preferences, do the following:

1. Open Settings.
2. Click on System
3. Click on Sound.

Under «Other sound options,» click the App volume and device preferences option.

The first thing you’ll find on this page is the slider to control the system master volume and adjust all sounds. On the right, there are two drop-down menus to select the default speaker and microphone, which are the same settings that you can customize in the Sound page.

At the bottom of the page, you can adjust volume for specific apps and system sounds as a percentage of the master volume.

Alongside the ability to change the volume for apps and system individually, this page also allows you to select the default output and input device if you have multiple speaker setups and microphones.

If you want to revert all your changes, you can use the Reset button to roll back to Microsoft’s recommended sound settings.

Wrapping things up

Although the April 2018 Update finally ports the sound options to the Settings app, you’ll still need to use the Control Panel experience to change more advanced properties. However, eventually, those options are also expected to move in some form to the Settings app.

More Windows 10 resources

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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Fix sound problems in Windows 10

If you’re having audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

If multiple audio output devices are available, check that you have the appropriate one selected. Here’s how:

Select the Speakers icon on the taskbar.

Next, select the arrow to open a list of audio devices connected to your computer.

Check that your audio is playing to the audio device you prefer, such as a speaker or headphones.

If this doesn’t help, continue to the next tip.

The audio troubleshooter might be able to fix audio problems automatically.

To run the troubleshooter

In the search box on the taskbar, type audio troubleshooter, select Fix and find problems with playing sound from the results, then select Next.

Select the device you want to troubleshoot and then continue through the troubleshooter.

You can also launch the troubleshooter from audio Settings. Select Start > Settings > System > Sound > Troubleshoot.

If running the troubleshooter doesn’t help, continue to the next tip.

To check for updates

Select Start > Settings > Update & Security > Windows Update > Check for updates.

Do one of the following:

If the status says «You’re up to date, go to the next tip.

If the status says «Updates are available,» select Install now.

Select the updates you want to install, then select Install.

Restart your PC and see if your sound is working properly.

If that didn’t solve your problem, continue to the next tip.

Try these steps

Check your speaker and headphone connections for loose cords or cables. Make sure all cords and cables are plugged in.

If you have multiple 5mm jacks to plug into, especially on a surround sound system, make sure all cords and cables are plugged into the correct jack.

If it’s not clear which jack goes with which cord, consult your hardware manufacturer, or try the most obvious outputs one at a time and see if they work.

Note: Some systems use a green jack for output and pink for mic input and others will be labeled «headphone» or «microphone.»

Make sure the power is turned on and check the volume level.

Make sure the mute setting is not turned on, and try turning up all the volume controls.

Remember some speakers and apps have their own volume controls. Be sure to check them all.

Try connecting your speaker and headphones to a different USB port.

It’s possible that your speakers won’t work when your headphones are plugged in. Unplug your headphones and see if that helps.

If your cables and volume are OK, see the next sections for additional troubleshooting.

Check to make sure your audio devices aren’t muted and haven’t been disabled.

Right-click the Speakers icon on the taskbar, and then select Open Volume mixer.

You’ll see a set of volume controls for your devices. Make sure none of them are muted. If any of them are muted, you’ll see a red circle with a line through it next to the volume control. In that case, select the volume control to unmute.

Check your device properties to make sure that your devices have not been disabled by mistake. Select Start > Settings > System > Sound .

Select your audio device, and then select Device properties. Be sure to select Device properties for both the output and input devices.

Make sure the Disable check box is cleared for the output and input devices.

If that didn’t solve your problem, continue to the next tip.

Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn’t work, try uninstalling the audio driver (it will reinstall automatically). If that doesn’t work, try using the generic audio driver that comes with Windows. If you’re having audio issues after installing updates, try rolling back your audio driver.

To update your audio driver automatically

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Sound, video and game controllers to expand it.

Right-click the listing for your sound card or audio device, such as headphones or speakers, select Update driver, then select Search automatically for updated driver software. Follow the instructions to complete the update.

If Windows doesn’t find a new driver, look for one on the device manufacturer’s website and follow those instructions. If that doesn’t work, try uninstalling your audio driver.

To uninstall your audio driver

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Sound, video and game controllers to expand it.

Right-click the listing for your sound card or audio device, select Uninstall device, select the Delete the driver software for this device check box, and then select Uninstall.

Restart your PC.

Note: Be sure to save documents and any other current work before you restart.

This restart will automatically prompt your PC to reinstall your audio driver.

To restart, select Start > Power > Restart .

If those options didn’t work, try using the generic audio driver that comes with Windows.

To use the generic audio driver that comes with Windows

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Sound, video and game controllers to expand it.

Right-click the listing for your sound card or audio device, then select Update driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

Select the audio device whose driver you want to update, select Next, and then follow the instructions to install it.

If these steps didn’t solve your audio issue, visit your device manufacturer’s website and install the most recent audio/sound drivers for your device. Following is an example of a driver download page for a sound device manufacturer.

If you have audio issues after installing updates

If your audio was working before you ran Windows Update and now isn’t working, try rolling back your audio driver.

To roll back your audio driver

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Sound, video and game controllers to expand it.

Right-click the listing for your sound card or audio device, then select Properties.

Select the Driver tab, then select Roll Back Driver.

Read and follow the instructions and then select Yes if you want to roll back your audio driver.

If rolling back your audio driver didn’t work or wasn’t an option, you can try to restore your PC from a system restore point.

Restore your PC from a system restore point

When Microsoft installs updates on your system, we create a system restore point in case problems arise. Try restoring from that point and see if that fixes your sound problems. For more info, see «Restore from a system restore point» in Recovery options in Windows 10.

If you’re connecting to an audio device—such as headphones or speakers—using USB or HDMI, you might need to set that device as the default audio device. If you’re using an external monitor that doesn’t have built-in speakers, make sure that the monitor isn’t already selected as your default output device. if it is, you won’t have any audio. You can check that when you set your default output audio device. Here’s how:

In the search box on the taskbar, type control panel, then select it from the results.

Select Hardware and Sound from the Control Panel, and then select Sound.

On the Playback tab, right-click the listing for your audio device, select Set as Default Device, and then select OK.

If setting your audio device as the default device doesn’t help, continue to the next tip for additional troubleshooting.

Sometimes having audio enhancements on can result in audio issues. Disabling them may resolve your issue.

In the search box on the taskbar, type control panel, then select it from the results.

Select Hardware and Sound from the Control Panel, and then select Sound.

On the Playback tab, right-click the Default Device, and then select Properties.

On the Enhancements tab, select either the Disable all enhancements or the Disable all sound effects check box (depending on which option you see), select OK, and try to play your audio device.

If that doesn’t work, on the Playback tab, select another default device (if you have one), select either the Disable all enhancements or the Disable all sound effects check box (depending on which option you see), select OK, and try to play audio again. Do this for each default device.

If turning off audio enhancements doesn’t help, see the next sections for additional troubleshooting.

In the search box on the taskbar, type services, then select it from the results.

Select each of the following services, right-click, and then select Restart:

Windows Audio Endpoint Builder

Remote Procedure Call (RPC)

If restarting these services doesn’t resolve your issue, see the next sections for more troubleshooting.

In the search box on the taskbar, type control panel, and then select it from the results.

Select Hardware and Sound from the Control Panel, and then select Sound.

On the Playback tab, right-click (or press and hold) Default Device, and then select Properties.

On the Advanced tab, under Default Format, change the setting, select OK,and then test your audio device. If that doesn’t work, try changing the setting again.

If trying different audio formats doesn’t help, see the next sections for additional troubleshooting.

Many updates require you to restart your device.

To check and see if you have installed updates pending and need to restart

Save your work and close all open applications.

Select Start > Power . If you have installed updates pending, you’ll see options to Update and restart and Update and shut down.

Select one of those restart options to apply the updates

If restarting doesn’t help, see the next section for additional troubleshooting.

Some audio problems might be caused by an issue with the audio system’s IDT High Definition Audio CODEC. This can be fixed with a manual driver update which allows you to choose the sound driver you want to use.

Note: Not all systems will have an IDT High Definition Audio CODEC.

To check and see if you have one, and to manually update the driver

In the search box on the taskbar, type device manager, then select it from the results.

Select the arrow next to Sound, video and game controllers to expand it.

Look for IDT High Definition Audio CODEC. If it’s listed, right-click it and select Update driver, then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

You’ll see a list of pre-installed drivers. Select High Definition Audio Device, and then select Next.

1. Select Start > Settings > Privacy , and then select Microphone from the left menu.

Under Allow access to the microphone on this device, select Change. Make sure the toggle is turned On.

If you’re having this issue with a specific app, scroll down to Choose which Microsoft Store apps can access your microphone and make sure that the toggle next to that app is turned On as well.