Ошибка Ctfmon.exe Unknown Hard Error в Windows 10

Если вы сталкиваетесь с ошибкой Ctfmon.exe Unknown Hard Error в Windows 10 и не знаете, что это и как исправить проблему, тогда вы находитесь в правильном месте. Эта проблемы возникают в основном за счет использования памяти, особенно во время игры. Это также может случиться из-за медленной обработки данных в системе, неисправных, устаревших или несовместимых драйверов, присутствующих на компьютере. Что такое Ctfmon.exe? — это фоновый процесс, который работает для распознавания языковой речи, почерка и других пользовательских сервисов ввода, таких как ручка, планшет и т. п. Это указывает на то, что в вашей операционной системе существует поврежденное или отсутствующее программное обеспечение, что затрудняет процесс, вызывая ошибку. Давайте разберем наиболее вероятные решения для ошибки Ctfmon.exe Unknown Hard Error.

Исправить ошибку Ctfmon.exe Unknown Hard Error в Windows 10

1. Чистая загрузка в Windows 10

Чистая загрузка очень удобна для диагностики старта без сторонних служба, которые могут привести к Unknown Hard Error в Windows 10. Перед выполнением, убедитесь, что вы вошли в систему как администратор. Чтобы не писать заново, следуйте ниже руководству:

2. Удалить недавно установленные приложения в Windows 10

Если у вас возникла эта проблема после установки нового программного обеспечения, вы можете удалить это конкретное приложение и повторно установить его позже, чтобы проверить, не вызывает оно эту ошибку. Наберите в поиске пуска «Панель управления» и откройте, далее нажмите на «Удаление программы». В открывшимся списке найдите по дате и времени, недавно установленные приложения, которые вы подозреваете в качестве виновника ошибки и удалите их.

3. Обнаружение поврежденных системных файлов

Windows 10 может иметь поврежденный или неисправный файл, который вызывает ошибку Unknown Hard Error. Для восстановления системных и поврежденных файлов запустите командную строку от имени администратора и введите следующую команду sfc /scannow .

4. Проверка жесткого диска на ошибки

5. Обновить драйверы

Unknown Hard Error может возникнуть, если в системе установлены неисправные или устаревшие драйверы. Несовместимые драйверы Windows могут создавать различные проблемы, такие как не работающий Bluetooth, проблема с сенсорным экраном, отсутствие Wi-Fi, синий экран смерти и т. п. Поэтому всегда полезно обновлять установленные драйверы, чтобы избежать таких проблем. Для этого необходимо одновременно обновить все драйверы в Windows 10. Для этого перейдите «Параметры» > «Обновление и безопасность» > «Центр обновления Windows» > и нажмите «Проверить наличие обновлений«.

Windows автоматически подберет драйверы и установит их, если какой-либо драйвер не установился, то нужно перейти на официальный сайт производителя устройства и скачать его. Вы также можете посмотреть, какие драйверы отсутствуют и не установились в «диспетчере устройств» и обновить их. Смотрите ниже руководство.

Как устранить ошибку «Unknown hard error»

Иногда пользователи Windows сталкиваются с проблемой того, что программы загружается медленнее, тормозят игры и весь компьютер в целом. Сопровождается это ошибкой «Unknown hard error». Что делать на Windows 10 и как устранить проблему, рассказано в этой статье.

Причины возникновения

Нередко ошибка возникает при запуске и выключении ОС. Процесс, отвечающий за это, называется Sihost.exe — интегрированная в Windows утилита, следящая за действиями других приложений и процессов.

К причинам, провоцирующим неполадку, относятся:

• повреждение жесткого диска;
• проблема с реестровыми ключами Windows;
• удаление или повреждение системных файлов;
• вирусы;
• удаление Sihost;
• частичная загрузка ОС.

Варианты исправления

Исправить проблему можно самостоятельно, без обращения в сервисный центр.

Восстановление системных файлов

ОС Windows имеет на борту программу, проверяющую системные файлы на подлинность и целостность. В худшем случае, она восстановит их. Чтобы воспользоваться ей:

1. Откройте окно поиска → найдите командную строку.
   
2. Кликните ПКМ → запустите в режиме администратора.
3. Выполните команду sfc /scannow .
   
4. Дождитесь окончания процесса.

По окончанию проверки перезагрузите компьютер и убедитесь, что ошибка исчезла.

Проверка диска

Если инструкция выше не помогла, следует выполнить проверку диска на наличие ошибок и битых секторов.

1. Откройте «Проводник».
2. Щелкните ПКМ по нужному диску → «Свойства».
3. Выберите вкладку «Сервис» → «Выполнить проверку».
4. Установите галочки напротив предлагаемых операций → «Запуск».
   
5. Дождитесь окончания проверки.

При необходимости, повторите процедуру для других доступных разделов.

Настройка автозагрузки

Еще один способ устранения неполадки с Sihost.exe — отключение всех служб и программ при загрузке ОС, кроме системных. Для этого:

1. Нажмите Win + R → введите msconfig → «OK».
   
2. На вкладке «Общие» укажите «Выборочный запуск» → «Загружать системные службы».
   
3. Перезагрузите ПК.

Выводы

При возникновении ошибки «Unknown hard error», стоит восстановить системные файлы встроенной утилитой, выполнить проверку жесткого диска на битые сектора и проконтролировать запускаемые в автозагрузке программы и службы, чтобы обнаружить проблемные.

Hard Drive Error Message

I have recently upgraded to windows 10 from windows 7. All was fine until I installed some windows 10 updates (from Microsoft) a few days later. I now get a hard drive error message as soon as I login. When it first happened I immediately tried to do my normal back up but I couldn’t do that either, showing a 0x80070002 error message. I then did a chkdsk/f/r twice to establish if indeed there is a hard drive error & no problems were detected. I also did a sfc/scannow & again no errors were detected. I have now managed to do a data back-up using a 3rd party back up program from AOMEI. However to achieve that I had to constantly close the error message as the back up stopped when the message appeared.

How can I determine if indeed I need a new hard drive or that there is a conflict problem or software issue with the OS.

*********Below was posted as a new thread***********

Thank you everyone for some answers to my last post. I apologise for not including all the information that was required.

The hard drive in question is in my 3 year old Samsung RV520 laptop.

This is the message that appears when I first login & the again randomly when I use the computer.

There no noises coming from the computer when it’s running, i.e can’t hear the drive spinning or other noise.

When I try to do a back up as the message suggests I went to the control panel to do a backup as I normally would to an external Seagate 2T hard drive connected by USB cable. When I click on start backup this is the message I get,

I was able to do a backup using AOMEI Backupper, but had to close the hard drive error message each time it appeared as the backup stopped whilst the message was present.

Thinking about what I had done prior to this message appearing, I remember that not long after I had upgraded to windows 10 from 7 when I login to my computer the «One Drive» screen popped up. As I couldn’t see anyway of stopping this & I didn’t know what one drive was/is I went to the control panel & un-installed it. Albeit I still see the icon for it in the apps list. So not sure if it’s uninstalled but the «One Drive» page doesn’t come up when I loin now.

Now other than the hard drive error message appearing randomly the computer continues to operate normally.

As mentioned before I have carried out a chkdsk//f/r C: (so on the laptop resident Hard Drive) Also as recommended by someone in the community a «sfc/scannow» on the C: drive too. Both actions found no fault.

I have been given information also from the community to use a «Crystaldiskinfo» program to inspect the disc, but another member advises not to do disc check on the drive for fear of losing all the data on it.

I hope this all helps with advice as to what you think the problem is. I am more than happy to pay someone to either replace the hard drive, if required, or the laptop itself.

Replies (16) 

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I would recommend checking your HDD’s SMART status with CrystalDiskInfo (please be careful to decline any ad offers during installation; it’s great ad-free software, but the installer sometimes tries to slip stuff in).

In CrystalDiskInfo, you should see an overall status displayed for your HDDs, and unlike many other SMART readers, this one is usually very accurate. Here’s some examples from Google Images of what to expect. If you want me to explain the detailed values, post a screenshot here (make sure the CrystalDiskInfo window is sized tall enough to display all of them).

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If you have a newer computer, visit the manufacturer’s support website and perhaps they have diagnostics. Dell, HP, Lenovo all have some degree of diagnostics on their support pages.

>>>>>I now get a hard drive error message as soon as I login >>>>>my normal back up but I couldn’t do that either, showing a 0x80070002 error message. >>>>>I have now managed to do a data back-up using a 3rd party back up program from AOMEI. Was this reply helpful?

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Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking/ Check. It will immediately tell you if there are problems with your drive. If it says there are errors then run the scan by ticking boxes and let chkdsk fix them.

The hard drive manufacturer will have free diagnostic software that is bootable, or that may even run from within Windows, that will thoroughly check the condition of your hard drive.

What is the exact error message you get about your hard drive?

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Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking/ Check. It will immediately tell you if there are problems with your drive. If it says there are errors then run the scan by ticking boxes and let chkdsk fix them.

The OP already stated that he ran chkdsk. Furthermore, if you’re dealing with a potentially failing HDD, running chkdsk is the last thing you want to do unless you don’t need that HDD or any of the files on it anymore (which he doesn’t, but I see this suggestion made, fatally, far too often). Additionally, errors in chkdsk usually have nothing to do with disk errors. chkdsk is mainly a file system consistency checker (i.e. a database repair tool).

His remaining question, «How can I determine if indeed I need a new hard drive or that there is a conflict problem or software issue with the OS» I properly answered by directing him to get a second opinion on the health of his HDD with a well-known (and accurate) program. If that report comes back Good, we’ll know that something’s probably wrong at a software level. But if Caution or Bad, he simply needs to replace the HDD. He’s already backed it up.

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The original poster failed to mention which drive was scanned. Using the right-click method makes sure that the responsible or intended drive is scanned otherwise you need to specify a drive letter in the ChkDsk Command.

You wouldn’t want to run ChkDsk if the hard drive was making mechanical noises but by that time it would be too late for anything much anyway.

These are accurate reproductions of the sound of common hard drive failures:

Being a Forum it allows for many people to express their opinion as and when they wish. It is difference of opinion that makes the Forum a good place to be. It is great that other people have an opinion and express it and that others argue against it. But the bottom line is always trying to help a fellow user as best as any of us can.

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>>>>>>The original poster failed to mention which drive was scanned Was this reply helpful?

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The original poster failed to mention which drive was scanned. Using the right-click method makes sure that the responsible or intended drive is scanned otherwise you need to specify a drive letter in the ChkDsk Command.

The chkdsk /f /r command will scan the filesystem on the C: drive, repair any damage found, and then execute a surface scan on the C: drive. Most people only have one HDD per computer and it would be safe to assume this unless the OP revealed otherwise.

You wouldn’t want to run ChkDsk if the hard drive was making mechanical noises but by that time it would be too late for anything much anyway.

These are accurate reproductions of the sound of common hard drive failures:

You wouldn’t want to run chkdsk before that happens, either. It’s only safe to run on a healthy drive. And the best way to tell if it is healthy is to read its SMART status. If the HDD has a ton of reallocated/pending sectors, write errors and the like, it is probably not safe to run chkdsk.

Running chkdsk in a dicey situation should be closely monitored, and terminated if it appears to hang or the HDD starts making unusual noises. Most people when told to run chkdsk will start it, let it run overnight, and find it locked up in the morning and their HDD now clicking. Cost of data recovery just went from DIY/$$ to Laboratory/$$$$, which is why I rarely advise running chkdsk in potential disk failure situations. It’s best in these cases to image the disk and run chkdsk on the image to repair the filesystem damage so that files can be retrieved.

And yes, I’m familiar with HDD sounds and techniques as someone who has recovered data from many a failing HDD. That last article you linked actually mentions CrystalDiskInfo. I would have liked the article to have been more specific on when to do what instead of just presenting a bunch of facts though.

Being a Forum it allows for many people to express their opinion as and when they wish. It is difference of opinion that makes the Forum a good place to be. It is great that other people have an opinion and express it and that others argue against it. But the bottom line is always trying to help a fellow user as best as any of us can.

True, and the OP now has several ideas to choose from. 🙂 I am just a little dismayed some are missing the obvious first step: checking the HDD’s own diagnostic data—the very data that is likely causing Windows (correctly or incorrectly) to display the health warning in the first place.

Most posters fail to mention lots of things, what manufacturer for the PC. What type of drive, the brand name of the drive. What symptoms the computer is suffering.

Answers have to be pretty general in that case.

I agree. And CrystalDiskInfo would have revealed all that information about the drive if the OP needed more information from us.