Исправить ошибку Application has stopped working

Ошибка Application.exe появляется, когда программа или игра дает сбой, переставая работать, и требуя принудительного завершения работы процесса. Виновником данной ошибки может служить множество факторов, что усложняет процесс исправления. В основном это повреждение системных файлов, несовместимость программы или игры, вирусы в системе, временные файлы, старые драйверы видеокарты или устаревшая Windows 10. Давайте разберем, как исправить ошибку Application has stopped working в Windows 10.

1. Сканирование на вирусы

Если ваш компьютер заражен вредоносным ПО, это может привести к сбоям программного обеспечения и выдавать ошибку «Application has stopped working». Воспользуйтесь антивирусным сканером как Zemana или Dr Web CureIt, чтобы найти и удалить вирусы в системе.

2. Параметры совместимость

Если вы используете более старое программное обеспечение или игру в Windows 10, могут возникнуть проблемы с совместимостью. Попробуйте изменить параметры совместимости, чтобы устранить ошибку «Application.exe». Для этого:

1. Перейдите в папку с установленной игрой или программой.
2. Найдите исполняемый файл .EXE и щелкните по нему правой кнопкой мыши и выберите «Свойства» .
3. Перейдите во вкладку «Совместимость» и установите галочку «Запустить программу в режиме совместимости«.
4. Выбирайте операционные системы по порядку, пока проблема не устранится.

3. Запуск от имени администратора

Некоторые игры или программы могут работать правильно только при наличии прав администратора в системе. Также бывает, что у некоторых пользователей эти права настроены не правильно и обычно они используют обычную учетную запись. Нажмите по ярлыку правой кнопкой мыши и выберите запуск от имени администратора.

4. Чистка от ненужных файлов

Если вы через некоторое время установили программу повторно, то старые файлы могут мешать работе уже новой обновленной программе. К примеру, остались старые файлы с информацией про DirectX или видео драйвер, вы установили через год программу заново, и там уже другие обновленные версии видео драйвера и DirectX. Программа может брать информацию со старых файлов и получается конфликт с версиями компонентов, что и вызывает ошибку «Application has stopped working» в работе программы.

1. Первым делом запустите очистку диска от ненужных файлов. Перейдите «Все Параметры» > «Система» > «Память» > справа выберите «Временные файлы» и установите везде галочку, после чего нажмите «Очистить«.

2. Нажмите сочетание кнопок на клавиатуре Win+R и введите %AppData%. Найдите папку с названием программы или игры, которая вызывает ошибку «Application has stopped working», и скопируйте её в другое место для резервной копии. Потом просто удалите эту папку.

3. Перезагрузите компьютер, чтобы освободить максимум занятых процессов. Далее нажмите сочетание кнопок на клавиатуре Win+R и введите %Temp%. Удалите все содержимое в этой папке.

5. Восстановить системные файлы

Если системные файлы повреждены в Windows 10, то могут быть различные ошибки, включая «Application.exe». Запустите командную строку от имени администратора и введите ниже две команды по очереди.

• sfc /scannow
• DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

6. Видео драйвер

Обновите драйвер видеокарты до последней версии. Вы это можете сделать через диспетчер устройств или через программу от производителя видеокарты, к примеру GeForce Experience.

7. Обновить Windows 10

Обновите систему Windows 10 до последней версии через центр обновления Windows.

Error: Windows Explorer has stopped working

Symptoms

When working in Windows, you may receive the following error message:

Windows Explorer has stopped working. Windows is restarting

Additionally, you may notice the screen flicker just before or after the error message appears.

Cause

This issue can be caused due to any of the following issues:

You may be using an outdated or corrupted video driver

System files on your PC may be corrupt or mismatched with other files

You may have a Virus or Malware infection on your PC

Some applications or services running on your PC may be causing Windows Explorer to stop working

Resolution

To resolve this issue you need to determine what is causing Windows Explorer to stop working, try the troubleshooting steps below to help determine the issue.

Update your current video driver

Outdated or corrupt video drivers can cause Windows Explorer to stop working. Downloading and installing the latest video driver can solve many of these issues. You can do this from using Windows Update or by visiting your system manufacturer’s website or by contacting them directly.
For more information on updating your drivers, see the following content on the Microsoft website:

Run System File Checker (SFC) to check your files

Use System File Checker to scan your PC for missing or corrupt files. To do this, follow these steps:

Click Start, and then type cmd in the Search box.

In the results area, right-click cmd.exe, and then click Run as administrator. You may be prompted to type the password for an administrator account.

Click Continue if you are the administrator or type the administrator password and then, click Continue.

At the command prompt, type Sfc /scannow and then press ENTER.

The scan may take some time, so be patient. Windows will repair any corrupted or missing files that are found. If information from the installation CD is needed to repair the problem, you may be prompted to insert your Windows CD.

For more information about System File Checker (SFC) see the following KB article on the Microsoft website:

Scan your PC for Virus or Malware infections

Virus and Malware infections can cause problems with application performance. Use your favorite antivirus software to scan for any infections that might be hiding on your PC. If you don’t have an antivirus you can download and install Microsoft Security Essentials for free by following the link below.

Start your PC in Safe Mode to check for startup issues

Start your PC in Safe Mode and see if you can reproduce the error. After starting your PC in Safe Mode, work as you normally do and perform the same actions that you perform when getting the error. If you still receive the error in Safe Mode, go to the next section and follow the steps to do Clean Boot troubleshooting.

To learn how to start your PC in Safe Mode, see the following article on the Microsoft website:

Start your PC in a Clean Boot environment and troubleshoot the issue

If you do not experience the same crashes in Safe Mode, it’s very likely a startup item is causing the issue. Follow the steps found on the following article to perform a clean boot and pinpoint the item causing the issue.

Additional Troubleshooting Steps:

The additional troubleshooting steps below are less common but can still cause Windows Explorer to stop working.

Test your system’s RAM memory

Sometimes faulty RAM (Random-Access Memory) can cause intermittent problems within Windows. Use the Windows Memory Diagnostics Tool by clicking Start, type Memory Diagnostics and select the result in the list. When the Windows Memory Diagnostics Tool window appears, choose Restart now and check for problems (recommended).

Test for picture files that may contain corruption

Corrupt images can sometimes issues with Windows Explorer. If Windows Explorer stops working while working with pictures or browsing folders that contain pictures, there may be corruption is one or more picture files. To test for this issue, follow the steps below:

Click Start and click Computer

Click Organize and select Folder and search options from the dropdown

On the Folder Options window, click the View tab

Place a check in the option to Always show Icons, never thumbnail

Remove the check for the option to Display file icon on thumbnails

Click OK to close the Folder Options window

Now, go to any folders that contain Pictures or Videos and see if you can reproduce the issue. If Windows Explorer does stop working, the folder that you were viewing possibly contains one or more pictures files that are corrupt or contain corrupted thumbnail data.

Note: After adjusting the options to Display file icon on thumbnails, and Always show Icons, never thumbnail, files no longer display thumbnails so pictures and other files will display as the default icon for their file types. If you can reproduce the error with these options set, the issue is not with pictures or videos and you should return the Folder options to their original settings.

Check the details of the error to see which application caused Windows Explorer to stop working. To do this, follow these steps:

Click Start and type Action Center in the Search area and click Action Center from the returned list

In the Action Center window, click Maintenance, click View reliability history and then click View all problem reports from the bottom of the Reliability Monitor window

Scroll down to the list of Windows Explorer items

Double-click on Stopped working to view technical details and then make a note of the technical details.

Perform a System Restore

If the solutions above do not resolve the issue you can perform a System Restore to restore the PC back to a time before the issue started. If the issue has been occurring for a month or more, it may be better to follow the steps in the next section and perform an In-Place Upgrade to repair the issue. To perform a System Restore, follow the steps in the article listed below:

Perform an In-Place Upgrade

If the issue has been occurring for a month or more, it may be better to perform an In-Place Upgrade and restore Windows to the original installation. Performing an In-Place Upgrade will not damage files and applications that are currently installed on your computer. To perform an In-Place Upgrade, follow the steps in the article listed below:

More Information

Have other questions? To obtain free support, check out our Microsoft Community. There, you can search for answers or ask other users specific questions. Click the following link to visit the Microsoft Community Forums:

Microsoft Community To see Answers posts about this issue, click the following link:

Windows Explorer has Stopped Working in Windows 7 [Solved]

Last Updated: 1 year ago

If you run into “Windows Explorer has stopped working” in Windows 7, don’t worry. You can fix the issue with one of the solutions below.

When you meet the issue, try the solutions below and then the error should resolve.

Solution 1: Copy file “explorer.exe” to another location

This fast and painless solution may work like a charm for you.

First, navigate to this folder: C:\Windows, and inside this folder, find the file “explorer.exe“. (Navigate navigate to the drive where Windows is installed on. In this case, Windows is installed on C:\.)

Then copy and paste the file to folder: C:\Windows\System32. After that, check to see if the problem is resolved.

Solution 2: Change Settings for Files and Folders

Windows Explorer would stop working if some of the image files are corrupted. To fix this problem, you can try to change some settings for handling these files.

Follow these steps:
(Note: This solution requires you to perform the instructions in Windows Explorer, you can use this solution when Windows Explorer works. If you can’t open Windows Explorer at all, skip this solution.)

1. Open Windows Explorer.

2. Click Organize in top left corner, and on drop-down menu, select Folder and search options.

3. Select the View tab. Ensure the option “Always show icons, never thumbnails“ is ticked as below.

Solution 3: Use System File Checker to Scan and Check your Files

The issue caused could be due to corrupted system file. So to fix the issue, try to check and fix the corrupted system file.

1. Click the Start menu button and type cmd in the search box.

2. Right-click on cmd on the pop-up menu and select Run as administrator.

3. Type sfc /scannow and press the Enter key on your keyboard. As you can see on the screen, the process will take some time until the verification 100% completes.

4. Check to see if the problem is resolved.

Solution 4: Perform a Clean Boot

First, reboot PC in Safe Mode and see if the issue exists.
If the problem also exists in Safe Mode, follow below steps to perform a clean boot to find out the root cause of the issue.

1. Click the Start menu button and type msconfig in the search box.

2. Right-click on the msconfig and select Run as administrator. This is to start System Configuration utility.

3. Under the General tab, select Selective startup and uncheck the box next to Load startup items.

4. Go to Services tab, check the box next to Hide all Microsoft services and click the Disable all button.

5. Click OK.

6. Restart your PC in Normal Mode and see if the issue persists.

If the issue is resolved, it mostly is caused by third party software. Then find out which specific software is causing the issue.

Refer to the steps above to enable those disabled services. It is recommended that you enable several services at a time then reboot your PC. Keep doing this until you find a group which are causing the problem. Then check the suspect services one by one until you figure out which one is causing the problem.

After figuring out the problem software, uninstall and reinstall it and see if the issue resolves. If the issue persists, you might need to uninstall the software.

After you are done with the troubleshooting, remember to reset the computer to start as usual:

1. Click the Start menu button and type msconfig in the search box.

2. Right-click on the msconfig and select Run as administrator. This is to start System Configuration utility.

3. Under the General tab, click Normal startup option and click the OK button.

4. Reboot your PC.

Solution 5: Run Virus Scan

If you have installed antivirus software, use it to perform a full scan and see if your computer is infected by virus or malware.

Hope the solutions above would help you fix the Windows Explorer has stopped working issue. If you have any questions, ideas or suggestions, feel free to leave a comment below.