Windows Hello — Face authentication — List of compatible webcams
Hi Microsoft Team,
I’ve been searching hours and hours on Microsoft websites and many internet Search Engines, for a list of compatible hardware with Windows Hello, specifically for Webcams in regards to Face Authentication.
Unfortunately all my trials were unsuccessful so far.
So would you please be so kind to redirect me to a non-exhaustive list of Windows Hello compatible hardware ?
Waiting for your reply, I thank you much in advance for your feedback and support.
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thank you for posting your query. I understand you are attempting to know list of compatible webcams with Windows Hello
could you check this
Feel free to get back to us should you experience any doubt .
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My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I’m here to help you with your problem.
Unfortunately, there isn’t an exhaustive comprehensive list. Most sites will list their top three with a few alternatives, but there really isn’t much outside of that. Amazon is a great place to search, but keep in mind, it will mixed in with other biometric hardware that supports Windows Hello.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Actually I already found that link but as I mentioned I would like to get a non-exhaustive list from Microsoft, instead of some websites’ subjective preferences of the «Best webcams compatible wit Windows Hello» on the market.
My goal at the end, is to understand if the computers we have in our company — or the next ones we will brought — are «Windows Hello — Ready to use» or if we anyway must brought some additional hardware.
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Thanks for your answer.
Based on Cristhian and your’s feedback, I start feeling that I won’t get an official list from Microsoft, which is a bit disappointing I must say.
As I mentioned to Cristhian, my goal is at the end, is to understand if the computers we have in our company — or the next ones we will brought — are «Windows Hello — Ready to use» or if we anyway must brought some additional hardware.
Indeed I can’t always find on computers Manufacturer’s website if their laptop is compatible with Windows Hello, this is why I’m hoping Microsoft would have that list, so I could compare with the integrated cameras built in our current laptop fleet.
Indeed, most of Manufacturers provide few spec details about their integrated cameras, which usually is only the resolution and that’s it.
And considering Windows Hello is already 4 years old, I can’t believe Manufacturers didn’t adapt their integrated hardware in order to support Windows Hello.
Hoping I clarified a bit my original question (for you and future contributors 🙂 ), I again you for your feedback.
Как разблокировать компьютер своим лицом? Показываю. Все бесплатно.
Всем привет! Я уже писал статью о том, как разблокировать ваш компьютер с помощью датчика отпечатка пальца на Android смартфоне. Интересно? Ссылка будет в самом конце статьи* Но сегодня мы с вами поговорим о том как использовать функцию Windows Hello! на любом ноутбуке, нетбуке или стационарном компьютере. При этом дорогие камеры RealSence не потребуются! Этот способ поможет активировать разблокировку ПК по лицу на 99.99% современных и не очень компьютеров (работает на Windows 7, 8.1 и последних сборках Windows 2020).
Ну что? Давайте приступим!
. но в начале коротенькая демонстрация
Как мне кажется, все работает более чем прекрасно. В данном случае используется технология распознавания лица » KeyLemon » (стартап из Швейцарии, их компания была основана в 2008 году и последние 10 лет они занимаются тем, что развивают системы биометрической безопасности | они также разработали свою технологию распознавания голоса, / если вам хочется узнать о них чуть больше, то посетите их официальный сайт). На самом деле они единственные на рынке, кто придумал подобное ноу-хау: у Lenovo это был «VeriFace», у Microsoft «Windows Hello», «Face ID» у компании Apple. Преимущество KeyLemon заключается в том, что это не брендированная технология — они не принадлежат ни Google, ни Facebook, ни кому бы то ни было еще. Они продают свою технологию сторонним OEM-производителям.
Приведу пример, чтобы развеять все ваши сомнения. Есть такая компания Stardock, которая разработала бесплатную утилиту Fences — это менеджер по контролю пространства на рабочем столе. Очень классная программа и распространяется совершенно бесплатно. Компания HP (производитель ноутбуков) приобрела права на установку программы Fences в свои компьютеры вместе с остальным фирменным софтом. Таким образом бесплатная программа приносит деньги своим разработчикам. Потом Stardock часть функций сделала платными, и вот уже пользователи, которые привыкли к этой программе, покупают дополнительные функции, чтобы пользоваться любимой программой на другом компьютере, отличным от Hewlett-Packard. С KeyLemon то же самое!
Надеюсь я все удачно разложил по полочкам и теперь ни у кого не возникнет никаких сомнений касаемо того, почему данный софт бесплатен для домашнего пользования. Загружаем программу по моей ссылке ( это версия 3.2.3 — она поддерживает работу на Windows 10 самой последней сборки 2020 / на текущий момент финальная версия программы KeyLemon идет под номером 4.0.3, но в последнем релизе очень много ограничений, разработчики стали чуть «жаднее», так как на Западе данная утилита обрела свою популярность и аудиторию).
Разбираем интерфейс программы (она на английском, но это вообще не проблема) — здесь все предельно просто:
Devices — выбираем какую веб-камеру использовать для авторизации в системе (если у вас есть внешняя карта захвата, то обязательно пройдите в этот раздел / у меня она есть и может случиться такое, что она будет выбрана устройством по умолчанию)
Face models — здесь мы создаем свой профиль безопасности. Для этого вам надо будет сделать свой снимок и позволить программе проанализировать его. После чего KeyLemon попросит вас подтвердить, что вы владелец данной учетной записи Windows — вам потребуется ввести пароль от компьютера. Если же у вас на компьютере активированы две учетные записи: Microsoft и локальная, то KeyLemon примет пароль от главной (учетная запись Microsoft). Если на ПК только локальная, то указывайте пароль от нее.
General — здесь мы можем сменить язык программы (в любом случае русского нет). Также рекомендую вам отключить проверку обновлений. Переход с третьей версии на четвертую невозможен, но были в моей практике случаи, когда разработчики все равно находили способ обновить бесплатную версию программы на новую, которая после обновления стала платной (пример из моих прошлых статей «CloseAll» | статья «Тормозит компьютер? Как закрыть все ненужные программы в один клик») — так что лучше отключите.
Спасибо вам за внимание. Буду рад, если поставите лайк и поделитесь в комментариях — какими технологиями распознавания лица вы пользовались (кроме Face ID)? Мне вот не довелось поработать с VeriFace — насколько хорошо она работает? Как вам в целом идея разблокировки ПК через биометрические данные?
Ссылка на загрузку » KeyLemon » версии 3.2.3 > я ссылка, кликни на текст
We couldn’t find a camera compatible with Windows Hello Face
Windows Hello Not Working,(We couldn’t find a camera compatible with Windows Hello Face) on my device Surface Laptop i5
I already tried this options :
1) Open File Explorer, navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
2) Right-click on HelloFace.inf and click «Install»
3) If the file exists do the same thing for HelloFaceMigration.inf in the same directory
Check on your camera manufacturer’s website if there is any update available for your camera.
For example if you have a Logitech camera check on the Logitech website for any update for your camera.
Click on Start button, type «cmd», right-click on «Command prompt» and click on «Run as administrator».
Copy-paste the following lines in the command prompt, one by one, pressing Enter after each line (to paste right-click at the top on «Administrator : command prompt» > Edit > Paste) :
DISM.exe /Online /Cleanup-image /Restorehealth
1) Click on the Start button, type «run» and click on «Run»
2) Type «services.msc» (without quotes) and click on «Ok»
3) Find «Windows Biometric Service», double click on it and click on «Stop»
4) With File Explorer go to C:\Windows\System32\WinBioDatabase and make a backup of all the files just in case. Move that backup outside of that folder.
5) Once backed up delete all the files in C:\Windows\System32\WinBioDatabase
6) Open another time «services.msc», double-click on Windows Biometric Service and restart it
7) Go to Start, type «settings», click on «Settings», go to «Accounts», «Sign-in options» and register the Face data again «
***Moved from Windows 10/Windows Hello, lock screen & sign in***
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Thank you for reaching out Microsoft Community. We apologize for the inconvenience this may have caused.
By the way, did the issue happen after installing updates on your Surface device? This seems like a common issue since I had assisted 2 Community members who have the same problem with Windows Hello.
To initially troubleshoot this issue, I would like you to follow the following steps below.
Check UEFI Settings if Cameras are disabled
Press & hold the Shift Key and select «Restart» from the power options. Once «choose an option» screen appears, select Troubleshoot > Advance Options and UEFI/Firmware Settings > Restart > Choose Devices > Make sure the cameras are being enabled. Then, select Exit to restart your Surface.
If no changes after enabling cameras, to further troubleshoot the issue, please download this in-place upgrade . Downloading the tool will re-install missing drivers and repair those that are corrupted . It won’t delete files nor remove the applications you already installed. Just click the » Download Tool Now «, run and install and click Next once you see » Upgrade This PC «.
If this helps, please let our Community know by marking this post as an answer. Otherwise, don’t hesitate to respond to this thread for further assistance.
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this file name «services.msc» haven’t in C:\Windows\System32\WinBioDatabase
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I have the same problem, I tried the above solution. But it did not work.
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I discovered another potential issue that can cause this that is missing from all the suggestions I was able to find.
If you are missing the C:\Windows\System32\WinBioPlugIns\FaceDriver folder entirely you need to install the optional feature «Windows Hello Face».
1) Open Settings -> Apps
2) Click ‘Optional features’
3) Click ‘Add a feature’
4) Select ‘Windows Hello Face’ from near the bottom of the list and Install it
5) Reboot after the installation is complete
Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly.
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I discovered another potential issue that can cause this that is missing from all the suggestions I was able to find.
If you are missing the C:\Windows\System32\WinBioPlugIns\FaceDriver folder entirely you need to install the optional feature «Windows Hello Face».
1) Open Settings -> Apps
2) Click ‘Optional features’
3) Click ‘Add a feature’
4) Select ‘Windows Hello Face’ from near the bottom of the list and Install it
5) Reboot after the installation is complete
Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly.
3 people found this reply helpful
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The problem has been resolved. Thank you for your persistence
I wanted to post this somewhere that came up during my searching for a solution because I spent a long time looking for a solution online before I thought of looking at optional features.
This worked for me while none of the other solutions I could find did so I wanted to share. 🙂
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Thank you for reaching out Microsoft Community. We apologize for the inconvenience this may have caused.
By the way, did the issue happen after installing updates on your Surface device? This seems like a common issue since I had assisted 2 Community members who have the same problem with Windows Hello.
To initially troubleshoot this issue, I would like you to follow the following steps below.
Check UEFI Settings if Cameras are disabled
Press & hold the Shift Key and select «Restart» from the power options. Once «choose an option» screen appears, select Troubleshoot > Advance Options and UEFI/Firmware Settings > Restart > Choose Devices > Make sure the cameras are being enabled. Then, select Exit to restart your Surface.
If no changes after enabling cameras, to further troubleshoot the issue, please download this in-place upgrade . Downloading the tool will re-install missing drivers and repair those that are corrupted . It won’t delete files nor remove the applications you already installed. Just click the » Download Tool Now «, run and install and click Next once you see » Upgrade This PC «.
If this helps, please let our Community know by marking this post as an answer. Otherwise, don’t hesitate to respond to this thread for further assistance.
I downloaded the file from the in-place upgrade section and it just thanked me for upgrading and gave a button to exit. How do I solve for this issue which started after I installed the most recent updates from Microsoft —
1 — Feature update to Windows 10, version 2004
