Windows 10 clean install ‘A media driver is missing’

I am doing a Windows 10 clean install through a USB Flash drive which is made with a Mac system

In Windows setup, I get the error ‘A media driver is missing’

I have already tried:

• Plugging the flash drive into all of my USB 2.0, 3.0 and 3.1 ports
• Changing flash drive
• Downloading ISO again, and downloading a older version
• Trying to install Intel Chipset Driver
• Trying to install Intel® Rapid Storage Technology
• Making the USB using:

1. dd
2. unetbootin
3. RosaImageWriter

• Changing BIOS setting: Disable Legacy USB support(Resulted in boot option not showing up)
• Updating bios

CPU: Intel — Core i5-8400 2.8 GHz 6-Core Processor

Motherboard: MSI — B360 GAMING PLUS ATX LGA1151 Motherboard

Memory: ADATA — XPG GAMMIX D10 16 GB (2 x 8 GB) DDR4-2666 Memory

SSD: ADATA — ULTIMATE SU650 960 GB 2.5″ Solid State Drive

HDD:Seagate BarraCuda 4TB ST4000DM004

Video Card: Gigabyte — GeForce GTX 1070 Ti 8 GB WINDFORCE Video Card

Case: Fractal Design — Meshify C Dark TG ATX Mid Tower Case

Power Supply: EVGA — SuperNOVA G3 (EU) 550 W 80+ Gold Certified Fully-Modular ATX Power Supply

Replies (9) 

Thank you for writing to Microsoft Community Forums.

Do you get the error message before the setup starts or when the during installation?

I appreciate the time and patience you have taken to resolve the issue. Basically you get that error when the download file is incomplete. Kindly check with the below suggestions and see if it works.

Method 1 : Clean installation using Media Creation tool.

Follow the suggestions provided under the section Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information) from the article on Download Windows 10 to create an installation media and perform clean installation.

Method 2: When you are trying to install Windows 10 using DVD, burn ISO with the slowest speed.

• If it’s through USB drive, you get a prompt which asks regarding the driver, click on Cancel.
• Once when you reach the welcome screen, insert the USB drive to a different USB port and click on Install Now option to install Windows 10.

Note: Kindly make sure that the ISO is not corrupted.

Microsoft Community — Moderator

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What format did you create the flash drive. I know nothing about Macs, but do know they use different file systems.

For Windows UEFI Bios machines, the flash drive needs to be a GPT\FAT32 type drive.

For Windows Legacy Bios machines, the flash drive needs to be MBR\NTFS type drive.

There is a free tool called FUFUS that will create these, but I do not know if there is a Mac version available.

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Thank you for writing to Microsoft Community Forums.

Do you get the error message before the setup starts or when the during installation?

I appreciate the time and patience you have taken to resolve the issue. Basically you get that error when the download file is incomplete. Kindly check with the below suggestions and see if it works.

Method 1 : Clean installation using Media Creation tool.

Follow the suggestions provided under the section Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC (click to show more or less information) from the article on Download Windows 10 to create an installation media and perform clean installation.

Method 2: When you are trying to install Windows 10 using DVD, burn ISO with the slowest speed.

• If it’s through USB drive, you get a prompt which asks regarding the driver, click on Cancel.
• Once when you reach the welcome screen, insert the USB drive to a different USB port and click on Install Now option to install Windows 10.

Note: Kindly make sure that the ISO is not corrupted.

Microsoft Community — Moderator

Method 1: I only have a Mac computer

Method 2: Already tried as mentioned

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What format did you create the flash drive. I know nothing about Macs, but do know they use different file systems.

For Windows UEFI Bios machines, the flash drive needs to be a GPT\FAT32 type drive.

For Windows Legacy Bios machines, the flash drive needs to be MBR\NTFS type drive.

There is a free tool called FUFUS that will create these, but I do not know if there is a Mac version available.

1. The USB is formatted correctly in FAT32

2. Rufus is not available for Mac

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In addition the the FAT32, it needs to be «Initialized» as GPT.

A MBR drive is normally recognized by the bios as a legacy device.

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For Windows 10 OS installation,you need Microsoft/Windows Media Creation Tool,v1803

Although newer editions might exist. Once thru,you must install the pc MB chipset software/driver,next would be the pc Storage Controller software/driver,if Intel,Intel Storage Mgr Then Networking/Video/Audio software,plus Microsoft windows update. The Creation tool gets you going. Also,running a flash USB drive isn’t the ticket,run all/any installations thru a cd,now youre trying to install thru a Mac system. Not compatable to windows,sure Microsoft downloads have some Mac compatability downloads but why not run defaults. Also,if its a new MB,or with all youre problems,power off pc,remove MB battery,wait 12 minutes,install battery/power up pc to BIOS/reset date-time/set to Load Performance values/install the Win 10 installation cd/set as 1st boot priority/HD 2nd/Save & exit BIOS..Follow cd menu. This is a Microsoft/TechNet/MSDN default for a clean installation.Also,in BIOS would be to set to RAID ready,or create a RAID set,this must happen before the OS installation/this is INTEL Performance setting. Read Owners Manual

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Windows installation driver missing

Сообщения: 8502
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Конфигурация компьютера
Материнская плата: Asus P5K-VM
HDD: Seagate Barracuda 7200.10 320GB sATAII
Звук: HDA кодек Realtek ALC883
CD/DVD: SonyNEC Optiarc AD-7203S
ОС: Windows 7 Ultimate 32-bit
Original System was: Vista Home Premium 64-bit (HP Pavilion dv7 / Intel Core 2 Duo CPU / T5800 @ 2.00 GHz / 4.00 GB RAM) Clean Installation of: Windows 7 Professional RTM 64-bit (via MSDN/TechNet subscription)

Manually backed up all my important data on an external USB drive.
Downloaded the ISO and verified the SHA1 hash matched.
Burned a copy and then proceed with the install.

Install started but then came up with the «A required cd/dvd drive device driver is missing» error.
The previous system was using the built-in Microsoft driver so now what.

Burned a second copy at slowest speed (4x) and tried again with the same resulting error.

Burned a third copy on a DIFFERENT COMPUTER at slowest speed (4x) running Win XP.
Lo and behold. the install ran much faster and completed with flying colors!
(I formatted the drive as part of the install process.)

*** So for me, the problem was that my first two burned DVDs were actually corrupt. ***

——-
Нефиг ставить то, к чему второй сервис-пак не вышел.
«Есть старое правило — чтобы не было геморроя, руки должны быть прямыми, а извилины — кривыми, но не наоборот.» © Korzh

[Fixed] A Media Driver Your Computer Needs Is Missing

Last Updated: 2 years ago

Does this look familiar? If you are getting this error message in your Windows computer, don’t worry! This is a common issue and you can fix the error easily and quickly. The error message usually reads:

How to fix A media driver your computer needs is missing

Here are the solutions you can try. You don’t need to try them all; Just work your way down until your problem is solved.

Why does the error occur?

This error generally occurs when you are installing Windows on your PC/laptop. the possible causes can be:

• The speed at which the installation DVD was burned was too fast or slow
• The faulty DVD or USB drive
• The missing DVD or USB driver
• The ISO file problem

You can actually fix the A media driver your computer needs is missing error easily and quickly with the solutions below.

Fix 1: Re-plug the USB drive

You can try to re-plug the USB drive to fix the problem. Try the steps below:

1) When you see the error message popping up, click Cancel.

2) The Windows installation will return back, then unplug the USB drive from your computer.

3) Re-plug the USB drive into the computer again.

4) Try to install Windows again.

Fix 2: Try another USB port

If re-plugging the USB drive doesn’t work, you can try another USB port:

1) When you see the error message popping up, click Cancel.

2) The Windows installation will return back, then unplug the USB drive from your computer.

3) Plug the USB drive into another USB port. If you have the USB 2.0 port with your PC/laptop, try to plug the USB drive into the USB 2.0 port.

4) Try to install Windows again to see if it works.

Fix 3: Change the settings in BIOS

The problem can also be caused by the wrong configuration in BIOS. So you can change the BIOS settings in startup.

1. Change the USB 3.0 support

Sometimes the install media doesn’t have native support for USB3.0. If there is any settings for USB 3.0 support in BIOS, change it to Auto or Disabled.

2. Change the SATA to IDE

The wrong SATA mode can also cause the problem. If your machine is using IDE, but the install media boots with SATA, it can result in the problem.

1) Boot your computer into BIOS, then go to Advanced or Storage Configuration (or Drive Configuration or IDE Configuration).

2) Go to SATA Mode (or Set SATA As, or SATA Configuration ).

3) Change its option to IDE or Compatible or ATA.

4) Save the settings and try to install Windows again.

Fix 4: Change the ISO file format

The ISO file faulty can also cause the issue, so you can try to change the ISO file format to solve the issue.

Double check the extracted setup from the ISO file. If it is in NTFS format, extract the ISO file in FAT32 format and use the setup to install Windows again.

Things you should do after trying these methods

As the error message indicated, the media driver is missing in your computer, so you can try to install the missing drivers, and update the outdated drivers in your computer, in order to improve the computer performance and reduce the chances of the similar issues.

You can manually download and install the latest device drivers from the manufacturers. This requires times and computer skills. If you don’t have time or patience, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Restart your computer to make it take effect.

Here are the solutions to fix A media driver your computer needs is missing. If you have any questions, please feel free to comment below, and we’ll see what more we can do to help.