Error 1720:There is a problem with this Windows Installer package. A script required for this install to complete could not be run.

Hello Raegan’s Mom,

You can try the following to see if it helps.

1. Choose Start > Run.
2. Type cmd
3. Type regsvr32 scrrun.dll

You will receive a confirmation that the dll was successfully registered.

If that doesn’t help, then try the general Windows Installer troubleshooting steps:
Windows Installer Errors troubleshooting: You may not have all steps or keys in your operating system.

You may follow the steps from the below link:
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer:
http://support.microsoft.com/kb/2438651

Step 1: Check the Windows Installer Service.

1. Click Start Orb, in the start search box, type Services and press Enter.
2. Scroll down and find the Windows Installer. Double-click “Windows Installer” in the Services list.
3. On the General tab, make sure the service is started under “Service status”.
4. If the service is not already running, under Service status, click Start, and then click OK.

Step 2: Unregister and re-register the Windows Installer
1. Click Start Orb, in the start search box, type MSIEXEC /UNREGISTER, and then click OK .
2. Click Start Orb, in the start search box, type MSIEXEC /REGSERVER, and then click OK . After you run this command, the operation is complete.

3. Now, try your installation again.

Step 3: Clean any pending installations
Check the following registry key and clean any entries in the key that you find:
Go to the Start Orb, type in Regedit and select enter.
If you get the User Account Control dialog box that states, Do you want to allow the following program to make changes to the is computer?, Click yes.

Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

Scroll to: HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

Check the following registry key and clean any entries in the key that you find:
HKEY_LOCAL_MACHINE \System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

Step 4: Check the permissions
Verify the System has Full Control on the following keys:

Next, restart your computer and try again.
If still having problems, then create a new Administrator User account and see if the problem could be a corrupt user account.

Please reply back and let us know if this helps with your Windows Installer Error.

FIX: There is a problem with this Windows Installer package

• As its name hints, Windows Installer is mainly used to install programs, but also for maintenance, and removal of software.
• Packed with files, registry keys, shortcuts, and other metadata, an Installer package usually performs its duty in a seamless manner without causing to much fuss.
• Nevertheless, install errors may occur and There is a problem with this Windows Installer package is one of the most frequent ones.
• Make sure to check these 5 solutions below to fix your Windows Installer package error in no time.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

• Restoro has been downloaded by 0 readers this month.

From minor third-party tools to complex games and applications, one thing is certain: you need to install a program in order to use them. There are quite a few Windows Installer errors in Windows 10, and the There is a problem with Windows Installer package error is one of the most resilient.

If you’re stuck with this error and you’re not sure how to deal with it, we recommend you keep reading this.

Here’s how to fix Windows Installer package error in Windows 10:

Solution 1 – Make sure you have administrative permissions

As you already know, in order to install any application coming from a third-party source, you’ll need administrative permission. This is a standard security measure on all Windows platforms to date, and it’s paramount for preventing third-party programs from installing in the background. It is basically, the big stop sign for bloatware and malware.

Hence, you’ll need to authenticate using the Administrator account or have permission to make system-related changes on an alternate account. Lack of proper permissions can and will result in installation errors, including the one we are addressing today. Also, you can try right-clicking the installer and run it as an administrator.

On the other hand, if you did run the setup as Administrator and this pesky error keeps popping out, continue troubleshooting by following the steps below.

Solution 2 – Check the installer and setup files

There are various different forms of installation setups for a variety of applications out there. Sometimes the setup comes in the form of a single compressed EXE file while, on the other hand, you can have numerous accessible files (e.g. DLL) accompanying the installer. Either way, if even a single minor file is corrupted or incomplete, the installation will fail.

Run a System Scan to discover potential errors

Consequently, you’ll need to make sure that the installation files are properly downloaded and aren’t affected by a virus (or antivirus for that matter). The best way to overcome that is to re-download the original setup, disable the antivirus (or add an exception), and give installing another shot. Have in mind that this is risky, and do it only if you’re certain that the application is 100% trustworthy and clean.

Additionally, make sure that the installer equals your system’s architecture. For example, if you run Windows 10 with the x86 (32-bit) architecture, you won’t be able to run the x64 (64-bit) installation package.

Solution 3 – Run Program Install and Uninstall Troubleshooter

The majority of troubleshooting tools are already covered in Windows 10. Still, even though there’s a bag of specific troubleshooters with a specific purpose, you’ll need a downloadable tool to troubleshoot installing/uninstalling issues. Once you run it, Program Install and Uninstall Troubleshooter will check and resolve installation-related errors. It’s also worth mentioning that this tool is provided by Microsoft, so you won’t need to take unnecessary risks with suspicious third-party solutions.

Follow the instructions below to download and use the Program Install and Uninstall Troubleshooter:

1. Download the specialized Troubleshooter from here.
2. Run the Troubleshooter.
3. Follow the instructions until the troubleshooter handles the problem.
4. Try installing the troubled program again and see if it works.

Solution 4 – Check Windows Installer for errors

In a system as complex as Windows is, you have various services that partake in everything you do. The MSI engine foundation is responsible for the installation, maintenance, and uninstallation of third-party programs. You don’t need to be a tech enthusiast to get where this is going. If MSI engine (Windows Installer) is down, corrupted, or disabled by mistake, you’ll have a hard time installing anything.

First, let’s make sure that Windows Installer is working as intended.

1. Right-click the Start menu and, within the Power menu options, select Command Prompt (Admin).
2. Type the following command in the command line and press Enter:
   • MSIExec
3. If everything is good, you’ll see the pop-up window with Windows Installer details.
4. If you see an error report, you should re-register Windows Installer.

Solution 5 – Re-register Windows Installer

As you might know, it’s impossible to reinstall Windows built-in features. You can hardly do anything in regards to advanced system features and services. However, you can restart most of them by using a few workarounds. If misused, those workarounds can get you in a lot of trouble so act with caution. That, of course, includes Windows Installer, as well. So, if you encountered an error after the previous step, make sure to follow these instructions closely and we should be good to go:

1. Right-click Start and choose Command Prompt (Admin).
2. In the command line, type the following commands and press Enter after each:
   • msiexec.exe /unregister
   • msiexec.exe /regserver
3. Close Command Prompt and look for changes. If the problem is still there, move to the step 4.
4. In the Windows Search, type Services.msc and press Enter.
5. Locate Windows Installer. It should be at the bottom of the list.
6. Right-click on the Windows Installer service and stop it.
7. Right-click again and choose Start.
8. Restart your computer.

That should be enough to rid you of the There is a problem with this Windows Installer package installation error. Should you know an alternative solution to this, feel free to tell us in the comments section below.

Im getting an error 1722 (Windows Installer package error) at the end of the Microsoft WSE 3.0 Runtime installation.

Im getting an error at the end of the Microsoft WSE 3.0 Runtime installation.

I get this error when im finishing the Microsoft WSE 3.0 Runtime installation:
ERROR 1722
There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

Replies (16) 

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Error 1722 is a general error associated with the Windows Installer.

Method 1: Check if the Installer Service is running. To do so, follow these steps.

a. Click Start, Click Run and type “Services.msc” (without quotes) and press Enter.

b. Double-click Windows Installer.

c. Set the Startup type of Windows Installer to Manual.

d. Click Start to start the service. Note down the error message if any. Click OK.

Method 2: Reregister the Windows Installer. Follow these steps for the same.

a. Quit all Windows programs.

b. Click Start, All Programs, Accessories and click Run. Type “msiexec /unregister” (without quotes) in the Open box, and then click OK.

c. Click Start, All Programs, Accessories and click Run. Type “msiexec /regserver” (without quotes) in the Open box, and then click OK. Restart your computer.

Check to see if the problem persists.

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You may follow Method 3 from the article mentioned below and see if it helps.

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(I know this response is very late but I just want to share my experience with the error) I encountered same issue when I ran installer on Windows 2012 R2. So one of my colleagues advised me to perform the following, and installation went through successfully.

— Renamed C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys folder to MachineKeys.old
— Recreate C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys folder
— Moved C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys.old to C:\Temp\

— Re-run the installer

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Error 1722 is a general error associated with the Windows Installer.

Method 1: Check if the Installer Service is running. To do so, follow these steps.

a. Click Start, Click Run and type “Services.msc” (without quotes) and press Enter.

b. Double-click Windows Installer.

c. Set the Startup type of Windows Installer to Manual.

d. Click Start to start the service. Note down the error message if any. Click OK.

Method 2: Reregister the Windows Installer. Follow these steps for the same.

a. Quit all Windows programs.

b. Click Start, All Programs, Accessories and click Run. Type “msiexec /unregister” (without quotes) in the Open box, and then click OK.

c. Click Start, All Programs, Accessories and click Run. Type “msiexec /regserver” (without quotes) in the Open box, and then click OK. Restart your computer.

Check to see if the problem persists.