Find and lock a lost Windows device

Find My Device is a feature that can help you locate your Windows 10 device if it’s lost or stolen. To use this feature, sign in to your device with a Microsoft account and make sure you’re an administrator on it. This feature works when location is turned on for your device, even if other users on the device have turned off location settings for their apps. Any time you attempt to locate the device, users using the device will see a notification in the notification area.

This setting works for any Windows device, such as a PC, laptop, Surface, or Surface Pen. It needs to be turned on before you can use it.

You can’t use it with a work or school account, and it doesn’t work for iOS devices, Android devices, or Xbox One consoles. Here’s what to do if your Xbox gets stolen.

Turn on Find my device

When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you’re signed in to the device using your Microsoft account.

On the device that you want to change, select Start > Settings > Update & Security > Find my device.

Select Change for the device you want to change.

Find your Windows device

Select the Find My Device tab.

Choose the device you want to find, and then select Find to see a map showing your device’s location.

Note: You can locate a shared device only if you have an administrator account on it. On the shared device, select Start > Settings > Account > Your info to see if you’re an administrator.

Lock your Windows device remotely

When you find your device on the map, select Lock > Next.

Once your device is locked, you can reset your password for added security. For more info about passwords, see Change or reset your Windows password.

Как использовать приложение Ваш Телефон в Windows 10

Приложение Ваш телефон было разработано Microsoft, чтобы связать мобильный телефон Android или IOS с компьютером или ноутбуков на Windows 10. С этим приложением вы можете легко работать за компьютером не прикасаясь к телефону, особенно если он в другой комнате. Вы сможете получать все уведомления на компьютер, которые приходят на ваш телефон с Android или IOS, есть возможность сразу просматривать фотографии, которые на телефоне прямо из Windows 10. Также есть возможность принимать вызовы и делать исходящие звонки с компьютера при условии, что на ПК есть Bluetooth. В дальнейших обновлениях, приложение получить функции зеркалирования телефона на ПК. Вы сможете легко пользоваться андройд интерфейсом телефона на своем компьютере.

Настройка приложения Ваш телефон

Принцип синхронизации телефона и ПК очень простой. Вам понадобиться всего лишь учетная запись Microsoft с которой вы должны войти в приложение «Ваш телефон» и на телефоне, и на ПК с Windows 10.

Примечание: На телефоне должен быть Android не ниже 7 версии.

Запуск на ПК

При первом запуске приложения вам будет предоставлен выбор телефона с Android или IOS для установления связи. Далее вам нужно будет войти в учетную запись Microsoft, если у вас её нет, то перейдите на официальный сайт Microsoft и создайте её.

На этом этапе вам будет отправлено SMS сообщение на телефон со ссылкой, чтобы скачать приложение с Google Play. Не закрывайте само приложение на ПК и окно с QR кодом. Приступите ниже к пункту.

Запуск на телефоне

Перейдите в сообщения на телефоне и перейдите по ссылке, которую вам выслала Microsoft. Можете просто зайти в Google Play и в поиске наберать «диспетчер вашего телефона» и скачать приложение. При первом запуске приложения, вы должны войти в ту учетную запись, которая была использована для входа на компьютере в приложении «ваш телефон». Вы можете ниже нажать на «Is there QR code» и приложить к экрану монитора, чтобы остканирвоать QR код на ПК. Жмите везде разрешить и связь между телефоном и ПК установиться.

Настройка разрешений в приложении «Ваш телефон»

Нажав на иконку в виде шестеренки, вы попадете в параметры приложения, где можете отключить или добавить нужные вам функции и разрешения.

Как удалить связь и интеграцию в приложении ваш телефон

На телефоне просто удалите приложение, а на компьютере все иначе. Откройте «Параметры» > «Телефон» > «Удалить связь с этим компьютером«. Связь будет удалена, но в самом приложении «ваш телефон» будет присутствовать интеграция с мобильником. Следуйте ниже.

Чтобы удалить полностью следы использования телефона из приложения «Ваш телефон» нужно удалить эту связь в самой учетной записи Microsoft. Когда зашли на сайт Micsosoft по своей учетной записью, нажмите на свою иконку сверху правом углу и выберите «Моя учетная запись майкрософт«. Далее нажмите по слову «Устройства», чтобы открыть список всех связанных устройств, выберите какое нужно удалить и нажмите на троеточие, после чего «Удалить связь с этим телефоном«. После этих шагов, приложение «Ваш телефон» будет как новое.

Если при удалении связи будут какие-либо ошибки, то закройте само приложение «Ваш телефон» или перезагрузите ПК.

Как отключить приложение Ваш телефон в Windows 10

Иногда приложение может использовать много ресурсов в диспетчере задач и грузить ЦП, диск или память. Будет логичным отключить его работу в фоновом режиме, так как Microsoft не дает возможности удалить приложение обычным способом.

Откройте «Параметры» > «Конфиденциальность» > «Фоновые приложения» > справа в списке найдите «Ваш телефон» и отключите.

Как удалить приложение Ваш телефон в Windows 10

Запустите PowerShell от имени администратора и введите ниже апплет, который удалит приложение «Ваш телефон» из Windows 10

How to find your phone number in Windows 10 Mobile

More than ever we’re using our smartphones just like we use our computers, more than we use them actually to make phone calls. It’s all about apps and services to the point that at those moments where we need it the most, we can forget something so simple as our own phone number. As such, for those times where you simply forgot, you are switching from a different mobile platform, or you are just jumping to the new version of the mobile operating system from Windows Phone 8.1. Another frequent situation? When going to a foreign country and using a pre-paid SIM card.

In today’s beginners guide, we will show you three very easy methods you can use to find your phone number in your Windows 10 Mobile phone.

Method One: Find your phone number through the Phone settings

1. While in the Start screen, swipe left to bring All apps, then search for and open the Settings app, and tap on System.

Next, tap on Phone.

Finally, your number should be listed under My phone number.

Method Two: Find your phone number through the About settings

Another method that you can use to locate your phone number is by visiting the About page in the Settings app:

While in the Start screen, swipe left to bring All apps, then search for and open the Settings app, and tap on System.

Next, tap on About.

Tap the More info button, and your mobile number should be listed in the MDN field.

Note that in this section you can also find a lot of other valuable information, such as the current version and build number of Windows 10 Mobile, firmware version, screen resolution, and a lot more.

Method Three: Find your phone number through the Network & wireless settings

There is also a third option to find your phone number includes visiting the Network & wireless page in the Settings app:

While in the Start screen, swipe left to bring All apps, then search for and open the Settings app, and tap on Network & wireless.

Next, tap on Cellular & SIM.

Scroll down tap on SIM settings.

You will now see your number under SIM info.

That’s all folks. With these three methods, you will able to find quickly and easily your phone number in Windows 10 Mobile.

More resources

For more tips and tricks, and the latest news on Windows 10 Mobile, you can visit the following resources:

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Troubleshooting the Your Phone app

Data syncing and connectivity issues

To keep your devices synced, your Windows PC and Android device need to be on, connected to the Internet, and we recommend having Battery saver turned Off (it may interfere with important notifications for the app).

Yes, you can use your mobile data to sync with your PC. However, if you’re concerned about the effect on your data allowance, we recommend remaining on a Wi-Fi connection.

On your Android device:

Open the Your Phone Companion app.

Select Sync over mobile data.

Turn this option On.

To ensure the fastest, most reliable connection, your Android device and PC must be connected to the same trusted Wi-FI network. This optimization isn’t possible on a public connection—for example, in a coffee shop, hotel, or airport.

When you first connect to a Wi-Fi network through Windows 10, you’ll be prompted to set it as public or private (trusted). You can also change it at any time.

These changes might not always be possible—for example, if your workplace controls your network connection.

Before we begin to change settings, we recommend quickly running through the following checks:

Double-check you’re using the same Microsoft account to sign in to both the Your Phone app and the companion app on your Android device.

Ensure Battery saver isn’t running on your PC or Android device, as this might affect connectivity.

You have an active Wi-Fi connection. Can you open your browser and navigate to your favorite website?

For some Android devices, your Battery Optimization settings may interrupt your connection. We recommend turning it off for the companion app on your Android device (either Your Phone Companion or Link to Windows). Here’s how to turn it off based on which companion app you have:

If you have Your Phone Companion*:

Open Android Settings > Apps & notifications > App info > Your Phone Companion > Advanced > Battery > Manage Battery Usage > Battery optimization. Scroll down to Your Phone Companion and select Don’t optimize.

If you have Link to Windows*:

Open Android Settings > Apps > Link to Windows Service > Battery > Optimize battery usage. Select All from the drop-down list, scroll to find Link to Windows service, and turn the toggle Off.

*Note: These steps may vary based on your Android device model.

Still not working? Continue with the following troubleshooting advice.

Check if the Your Phone app can run in the background.

Select Start (or press the Windows logo key on your keyboard), then select Settings > Privacy > Background apps.

In the list Choose which apps can run in the background, ensure Your Phone is enabled.

Ensure nothing is stopping you from sharing across devices.

Select Start (or press the Windows logo key on your keyboard), then select Settings > System > Shared experiences.

If you see Fix now in Accounts, select it and follow the instructions.

On your Android device:

Make sure you can receive app notifications.

Go to your Android device Settings > Apps (or Apps & Notification on some devices) > Your Phone Companion and check that notifications are enabled.

Make sure Do not disturb is turned Off.

Go to your Android device Settings > Sounds (on some devices this may be Sounds & Vibration or Sounds & Notifications) and check that Do not disturb is turned Off.

If you’re still having trouble, follow the steps to unlink your Android device.

If both of your devices are using the same Wi-Fi network but you still see an error message, this could be caused by a setting on your router.

Many routers have a Wireless isolation feature that allows you to lock down the network. If this Wireless Isolation (or AP Isolation) is enabled, then all devices connected to the Wi-Fi network will be blocked from communicating with other.

To disable Wireless/AP Isolation:

On most routers look for the Wireless > Advanced Wireless Setting, and uncheck/toggle AP Isolation.

Updates

Updates will be installed automatically if this option is enabled on your Android device/PC. To ensure a smooth experience to we recommend updating to the latest version where available. Before doing this, ensure both your Android device and PC are connected to Wi-Fi.

On your Android device:

Open the Your Phone Companion app.

Tap Check for Updates.

Wait for the update to complete successfully, then close and reopen the Your Phone app.

Open the Microsoft Store.

Search for Your Phone.

If an update is available to you, you will see an Update button. Select Update and wait for the update to complete successfully, then select Launch.

You can also try this:

Open the Microsoft Store.

Select More … (located next to your Microsoft account picture).

Select Downloads and Updates.

If a Your Phone update is available, you will see an Update button. Select Update and wait for the update to complete successfully, then select Launch.

Note: It can take a few minutes for the updates to be recognized by the app. If the Your Phone app is still in an “update state,» wait a few minutes, then restart your Android device. On your PC, close and reopen the Your Phone app.

After updating to Android 10, if you are unable to launch permissions for features (notifications, messages, photos) please complete the following steps:

To get photos and messages working:

Go to Settings on your Android device.

Search for App Info and tap on it.

Tap on See all apps.

Find Your Phone Companion and tap on it.

Tap on Permissions and allow the following:

To get notifications working:

Go to Settings on your Android device.

Search for “ Notification access.”

Find Your Phone Companion in the list and tap to toggle off/on.

A pop-up will appear; select Allow when prompted.

Troubleshooting features in the Your Phone app

If you’re looking for troubleshooting for a specific feature in the Your Phone app, find it in the list below:

How do I check I’m using the same Microsoft account for all my devices?

In order to successfully link your PC and Android device, you should sign in to the same Microsoft account on both. You can check this by following these steps:

Open your browser and visit accounts.microsoft.com/devices/android-ios. Sign in with your Microsoft account.

Check if you Android device is listed under your account information.

On your Android device:

If you have the Your Phone Companion app:

Go to Settings > Accounts.

If you have the Link to Windows app (for select Samsung devices):

Go to Settings > Advanced features > Link to Windows.

Review the email address under Microsoft account.

I’m having issues with the Your Phone app when using Samsung DeX at the same time

Having both the Your Phone app and DeX open may cause issues with both apps. To ensure the best experience, only have one of these apps open at a time.

Why can’t I use the Your Phone app as a non-default user or two phone mode user (available in Korea only)?

You may encounter two phone mode if your mobile provider is in Korea. The Your Phone app does not currently support two phone mode or multiple profiles mode. Please contact your mobile provider to disable two phone mode so you can use the Your Phone app.

If you have multiple profiles on your mobile device, the Your Phone app will only work if your mobile device is set to the default profile.

Provide feedback

We’re still actively working on making the Your Phone experience the best we possibly can and we welcome your ideas and insights.

On your Android device:

Open the Your Phone Companion app or the Link to Windows app, depending on your device.

Select the Provide Feedback option.

Open Your Phone > Settings > Help & Feedback.

Fill out the form with as much detail as you can provide.