Fix: ‘Microsoft Account Service is Unavailable at the Moment, try Again Later’ Windows Phone Error

Just like with the desktop and tablet version of Windows 8, the mobile Windows Phone 8 can also give a lot of headaches. We try to provide some working fixes for the ‘Microsoft Account Service is Unavailable at the Moment, try Again Later’ error.

There’s an annoying Windows Phone 8 store error for many users out there which gives the following explanation: ‘Microsoft Account Services unavailable at the moment, try again later’. Here’s how one of the complaints sounds like – “I’m using a windows 8 phone try to access the windows apps but now getting Microsoft account services are unavailable please try again later. I have been able to download apps before. Any suggestions or is there any way of checking store status?”

How to fix Microsoft Account Service is Unavailable at the Moment, try Again Later’ error?

We will try to provide a set of potential fixes. Let us know by leaving your comment in the box at the end of the article if they worked out or not. They are independent solutions from each other:

• Try to set the clock and date again properly
• Try changing your account password
• Switch from Wi-Fi connection to cellular connection
• Go to settings and choose email+accounts; then update and synchronize all account you are using

You can also try this:

You can use soft restart for mobile. Hold the power button + Volume down button at the same time for few seconds. The Phone will restart. [go to setting -> email+account].

Try to update the in case password changed for windows phone first account. Check the registered account is active. To do this, just go to windows live login & just enter the user name as shown in the first windows account [email+account in setting] & password. In case you forget the account password, use “I forget password” wizard & reset.

Check Date of Windows Phone. If in correct, change to current zone. Sync first windows account registered in the mobile. Check it is working. [go to setting -> email+account]. Try to update the in case password changed for windows phone first account.

And the following:

I fixed this on my phone! The problem was that my phone was new and my Microsoft didn’t recognize the device I was logging in from. So, they were blocking me from the store as a security thing. I went into my Microsoft account on the web and answered some security verification questions and verified my email address with a code. Then I was able to access the store and download apps no problem!

Let us know by leaving your comment if this solved them.

Windows 8 Phone common errors

If you tried to fix ‘Microsoft Account Service is Unavailable at the Moment, try Again Later’ issue by updating your phone, you might have been encountered other annoying error messages. Some of the can disappear after a while and other updates, but some of them will block your phone. We will present you the list with the error codes and the link to the fix article at the end of this list. Here they are:

• 801881cd
• 80004004
• 80188264, 80188265
• 801882cb
• 801881d0, 8018822a, 80072f30, 80072ee7, 80072ee2, 80072efd, 80072f76, 80072efe
• 80188d1, 80188d2

You can find fixes for these error in our dedicated article.

Fix: Your Phone App is not working in Windows 10

December 18, 2020 By Sambit Koley

Some Windows 10 users are complaining about a problem with the Your Phone application on Windows 10. According to them, the notification features as well as the automatic syncing process is not working on their computer. If you are facing the similar kind of problem with Your Phone, don’t worry. Just follow these solutions on your computer and the problem should be over in no time. But before going ahead, make sure to attempt some simpler work arounds for this problem.

Initial workarounds–

1. Check the battery level of your smartphone and do the same for the laptop. Enabling battery saver mode in any of these device may restrict background activity which in turn hampers the performance of Your Phone.

2. If this is the first time you are facing this problem, reboot the phone and the computer and check if the problem solved.

3. Check if there is any updates are pending for Your Phone in Microsoft Store. Update the application if required.

4. Make sure ‘Do not Disturb‘ option is disabled on your phone. Along with that, notifications for ‘Your Phone’ are enabled on your phone.

If any of these workarounds didn’t work out for you, go for these fixes on your computer

Fix-1 Enable Share across devices-

1. Click on the Search box, just beside the Windows icon and type “Share across devices“. Now, click on “Share across devices” in the elevated search result.

2. Under Shared Experiences in Settings window, toggle the “Shared across devices” to “ON“.

Now, check if the Your Phone is working or not.

Fix-2 Check if you are using the same Microsoft account-

If you are not using the same Microsoft account on both of Your Phone and Your Phone Companion application you may face this problem.

To check ‘Account’ setting in Your Phone on your phone-

1. Open “Your Phone Companion” on your phone.

2. Now, tap on the gear shaped icon on the top right corner.

3. Now, tap on the “Accounts” to open the account settings on your phone.

4. Now you will be able to see the Microsoft account you are logged in with on your Your Phone along with the gmail address.

Close Your Phone Companion.

To check ‘Account’ setting on your computer-

1. Press Windows key+I to open Settings. Now, click on “Accounts“.

2.On the left hand side click on “Your info“. You will be able to see Microsoft account with which you have logged in.

Now, check if the account you have seen on Your Phone app and the account on your Windows 10 device are the same or not. If they are not same-

a. Log out from your account in Your Phone Companion application.

b. Log in with the account which you are using on Windows 10.

Your problem should be solved.

Fix-3 Use Windows App troubleshooter-

Using Windows application troubleshooter may fix the problem for you.

1. Press Windows key+I to open Settings window. Now, click on “Update & Security” in Settings window.

2. In the Settings window, click on “Troubleshoot” on the left hand side. Scroll down in Settings window and click on “Windows Store Apps” and click on “Run the Troubleshooter“.

3. The troubleshooter will run on your computer and it will detect any kind of problem of the application and will suggest solutions for the problem. Click on “Next” to attempt the probable solution to your problem.

Your computer might be restarted. After rebooting try to check if the syncing problem is still there or not.

Fix-4 Allow background applications-

If the background running of Your Phone on your computer is disabled, Your Phone won’t work smoothly.

1. Click on the Search box just beside Windows icon and type “background apps“. Now, click on “Background apps” in the elevated search result.

2. Under Background apps on the right hand side of Settings, scroll down to find “Your Phone“. Make sure, Your Phone is toggled to “ON“.

Close Settings window on your computer.

Reboot your computer. After rebooting check if the Your Phone is functioning properly or not.

Fix-5 Reset Your Phone app-

Resetting Your Phone application may work out for you.

1. Press Windows key+I to open Settings. Now, click on “Apps” to open it on your computer.

2. In Settings window, click on the “Apps & features” on the left hand side, and on the right hand side of the same window scroll down and click on “Your Phone“. Now, click on “Advanced options“.

3. In Your Phone settings window, click on “Reset” to reset the application on your computer.

After resetting the application, application should be set to default. Your problem should be solved.

Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.

My Lumia 520 is locked and says try again in 28000 minutes

My 2 year old daughter entered wrong password I don’t know how many times and now it is saying to try again in 28000 minutes. I tried switching it off and on again a number of times but it didn’t help.

Before anybody marks it as duplicate(and refers to this answer) I’d like to let you know that I’ve tried those solutions and my phone is still locked.

2 Answers 2

Perform a Hard Reset on your phone. That seems to be the only way out. But be warned. It obliterates all the data in your phone. and you will start everything all over again, just like you got a new phone out of the box:

Hard Reset

Press and hold Volume Down and Power at the same time until you feel a vibration (about 10–15 seconds). Ignore the slide down to power off screen. When you feel the vibration, release the buttons, and then immediately press and hold the volume down button until you see a large exclamation mark.

Once the exclamation mark appears, press the following four buttons in this order: Volume Up , Volume Down , Power and Volume Down . Your phone should now reset and restart itself. It might take a while for the reset to finish. You should see gears/cogs turning on the display, to signify the process. It might take a while to finish.

This will DEFINITELY resolve your problem, but, at the expense of your data in your phone. You will have to re-download apps. Stuff like texts, contacts and pictures are automatically backed onto OneDrive if you signed into your phone with a Microsoft Account, so you can recover that by signing in with the same account into your phone again after the rest. All the backed upp data will be restored.

You can check further instructions on How to perform soft and hard resets in the linked article

“Can’t sign in” & “Please try again. If the problem continues, you might need to restart your phone” error when downloading new apps from store

Info: I have a Nokia Lumia 520 running Windows 8.1 (OS version: 8.10.12393.890) and I’m getting a really weird error that I can’t find a solution for, I’m not sure if it can be fixed. I’m not sure when it started exactly, but it’s been this way at least a month (never used the store much so I didn’t care at the time). The Store used to work fine with no problems, and this just started happening randomly and I don’t believe I made any changes that would cause this.

Problem: When I go to the store and try to download any app, I get an error with the title «Can’t sign in» and the body «Please try again. If the problem continues, you might need to restart your phone».

Things I’ve tried:

• Re-synced my Microsoft account through the phone settings.
• Reset my Microsoft password
• Made sure all my info was correct on my Microsoft account.
• Triple checked my Region and Date/Time were correct (trust me I really checked)
• Made my Windows phone a trusted device
• Made sure I had no Phone updates or App updates pending
• Looked through all my Microsoft account settings to see if anything looked weird, and I don’t see anything that would limit my phone from downloading apps.
• Soft reset
• Hard reset

After the hard reset didn’t work I just gave up, I don’t see what else it could be. An interesting note is that after I hard reset my phone almost all my backed up apps downloaded perfectly from the store automatically no fuss, except for 2 apps (which I can’t see which apps they are) with error (805a0194). I don’t really care about these apps, I just want to download new ones.

The store on my Windows 10 desktop computer can download apps fine, so it leads me to believe it is a problem with my phone and not my account, but I did a hard reset which makes me believe it is my account and not my phone. I’m not tech illiterate but I know nothing about phones, so I’m at a lost with what else I could possibly do. Any suggestions would be appreciated.