«Windows Resource Protection found corrupt files but was unable to fix some of them.»

Recently my computer just shuts down and reboots itself for no reason or without warning. The screen turns blank and the CPU reboots itself.

After running sfc /scannow from the command prompt, I got the message, «Windows Resource Protection found corrupt files but was unable to fix some of them.».

After checking the sfcdetails log, I got this message:

2015-02-27 03:08:06, Info CSI 00000330 [SR] Cannot verify component files for Microsoft.VC80.OpenMP, Version = 8.0.50727.6195, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = , Type = [l:10<5>]»win32″, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)

I tried restoring my computer to an earlier point but my PC still shuts down by itself and the error message still occurs. I don’t have any experience with issues like these and I’d REALLY appreciate it if anyone could help me with this. Thanks in advance.

Replies (3) 

Please provide us with your Event Viewer administrative logs by following these steps:

Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As.
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post

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Hi! Thanks for replying.

That’s the link to the Error log. I haven’t upgraded to Windows 8.1 and am still using Windows 7.

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Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 27/02/2015 03:22:23
Event ID: 3
Level: Error
Description:
Session «Microsoft Security Client OOBE» stopped due to the following error: 0xC000000D

See the next link for a solution:

To eliminate recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article
http://support.microsoft.com/kb/2545227

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu. Type cd\ and press ENTER. Type «chkdsk c: /r» without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

Please run System File Checker and say if it cannot fix corrupted files. Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type cd\ and press ENTER. Type «sfc /scannow» without the quotes and press the ENTER key. When it completes type exit, press the ENTER key and restart the computer. http://support.microsoft.com/kb/929833

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu. Type
findstr /c:»[SR]» %windir%\Logs\CBS\CBS.log >»%userprofile%\Desktop\sfcdetails.txt»
and press the ENTER key.

Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.

Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Windows resource protection found corrupt files but was unable to fix some of them

SFC resulted this message on my Windows 8 computer. Then I did a complete, total reinstall, factory fresh.

Immediately, without adding or subtracting anything, I did the scf /scannow again. and got the same message. Can it just be ignored as false alarm?

Replies (12) 

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Use the method here to create an sfcdetails.txt which will allow you to see which
files were not repaired. Some do not matter. The top link also shows what to do
with files not repaired.

To open an Elevated Command Prompt in Windows 8 put the mouse it the lower
left corner OR WINKEY + X — Command Prompt (ADMIN)

Use the System File Checker tool to troubleshoot missing or corrupted system files
on Windows Vista or on Windows 7 findstr /c:»[SR]» %windir%\logs\cbs\cbs.log >sfcdetails.txt

That method creates the sfcdetails.txt file in the folder you are in when you run it.

So if you are in C:\Windows\System32> then you will need to look in that folder for the file.

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista (Windows 7 and Windows 8 are similar)
http://support.microsoft.com/kb/928228

That creates sfcdetails.txt in C:\Windows\System32 find it and you can post the errors into
a message here. NOTE : there probably are duplicates so please only post each section of
errors once.

You can read the log/txt files easier if you right click on Notepad or Wordpad then RUN AS
ADMIN — then you can navigate to sfcdetails.txt ( in C:\Windows\System32 ) or cbs.log ( in
C:\Windows\Logs ) as needed. (You may need to search for sfcdetails.txt if it was not created
in the default folders.)

Hope this helps.

Rob Brown — Microsoft MVP Rob Brown — past Microsoft MVP — Windows Insider MVP 2016 — 2021
Microsoft MVP Windows and Devices for IT 2009 — 2020

windows resource protection found corrupt files but was unable to fix some of them

windows resource protection found corrupt files but was unable to fix some of them. Detail are include in the CBS.LOG windir\logs\cbs\cbs.log. for example __c:\windows\logs\cbs\cbs.log

My first thank you, when you see my problem. I am using 64 bit Windows7, there are some probelm I faced:

1. Yahoo messenger has stopped working, had tried the old version until the new version remains the same result

2. Internet explorer has stopped working

3. TuneUp utilities 2010 has stopped working

I tried using SFC / scannow result like this

windows resource protection found corrupt files but was unable to fix some of them. Detail are include in the CBS.LOG windir\logs\cbs\cbs.log. for example __c:\windows\logs\cbs\cbs.log

4. firefox, etc can work well

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I suggest you to perform an in place upgrade which is also known as a repair install , following the below steps:

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

Please make sure you Backup any and all important data before proceeding. Please see: Methods for backing up your files .

Always make sure you have the means to reinstall your programs, either through an install disk or having access to the installation files.

1. Insert the Windows installation disc into your computer’s DVD or CD drive. You must start Windows installation while running your existing version of Windows.

2. On the Install Windows page, click Install now .

3. On the Get important updates for installation page, we recommend getting the latest updates to help ensure a successful installation and to help protect your computer against security threats. You will need an Internet connection to get installation updates.

4. On the Type your product key for activation page, we strongly recommend that you type your 25-character product key to help avoid problems during activation.

5. On the Please read the license terms page, if you accept the license terms, click I accept the license terms .

6. On the Which type of installation do you want? page, click Upgrade to begin the upgrade. You might see a compatibility report.

7. Follow the instructions.

Note : If your installation disk does not include SP1 , and you are updated to it, then you will have to uninstall it before performing an upgrade install. Start -> Control Panel -> Programs -> View installed updates , then select Service Pack for Microsoft Windows and click Uninstall.

Note: T he following settings will be reset to default:

Computer Sound Scheme

Device Drivers

Visual Effects

Windows Mail

Windows Services

If you notice files missing after the upgrade look in the following folders:

C:\Windows.old

These files can be cleared with disk cleanup as » Files discarded by Windows upgrade «.

For more information, refer the below link:

Windows Resource Protection found corrupt files but was unable to fix some of them

I Dont know what happen but most of all files is corrupted
here’s an image
http://i.imgur.com/ipreiI3.png
and also the net1.exe and explorer.exe is corrupted
C:\Users\Jeque\Downloads>»C:\Windows\system32\sfc» /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

The system file repair changes will take effect after the next reboot.

C:\Users\Jeque\Downloads>echo Please Restart Your Computer When System File Chec
ker is Finished.
Please Restart Your Computer When System File Checker is Finished.

Replies (2) 

I would like to know some information about the issue so that we could help you better.

1. What is the error message you get when you say «net1.exe and explorer.exe is corrupted»?

Since You are getting this error message after running SFC «Windows Resource Protection found corrupt files but was unable to fix some of them», please refer to the following link and refer to the section «How to manually replace a corrupted system file with a known good copy of the file» from section for more information
http://support.microsoft.com/kb/929833/en-us

If issue still persists, please perform repair installion of windows 7 using windows 7 disc.

a. Remove all external devices connnected except mouse and keyboard.
b. Back up the data files.
c. Temporarily disable secuirty software installed on the computer.
d. Perform clean boot and then proceed with the repair installation.

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
http://support.microsoft.com/kb/2255099
Note: Ensure that you back up all your data before you begin the installation.

Refer these links.

How to disable antivirus software.
http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software
Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn’t disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you’re done. If you’re connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

How to perform clean boot:
http://support.microsoft.com/kb/929135
Note:After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

Please let me know if issue still persists. We will be glad to assist you further.

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Many people have reported better results from SFC by running it from their Windows 7 installation disk. The procedure & the command syntax you need to enter to run SFC this way is a bit different so here’s a blow by blow account:-

[ There’s an illustrated procedure for making& testing an installation disk [USB or DVD] at Precautionary measure 4 — Make & test a Windows 7 SP1 Installation Disk [ PDF version ] This disk includes the SP1 update. ]

1 Insert the Windows installation disk, restart the system. When the PC maker’s logo appears, set the system to boot from the DVD / USB drive as appropriate by pressing repeatedly on the Boot options key or the BIOS key identified onscreen at this point [or identified in the PC manual].

2 After several minutes [that can include periods with a blank screen & no apparent activity], wait during the “Starting Windows” screen then, at the first Install Windows dialog, select the language the time-currency format & the keyboard. Then click Next.

3 At the next Install Windows dialog, select Repair your computer, wait while it searches for windows installations.

4 At the first System Recovery Options dialog, note the label being used, temporarily*, to identify your hard drive because it might not be the C:\ drive then set the radio button for Use recovery tools … then click Next.

* The boot-up disk sets its own temporary rules but this does not affect how the system will refer to the C:\ drive when you later reboot normally.

5 At the System Recovery Options menu select Command prompt. [ignore where my cursor was when I made the picture]

6. In the Command prompt, if your Windows installation has been identified as being on the C:\ drive, enter

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

Run SFC this way at least three times to give it a good chance of detecting then repairing problems.

This will probably fix all detected errors.

7. If SFC keeps reporting unfixable errors after multiple runs then create an output file manually as there is no CBS.log file created when SFC runs from the installation disk. The resulting file does contain a lot of distracting rubbish as well as error detection reports but it does the job.

7.1 To create an output file use this command

sfc /scannow /offbootdir=c:\ /offwindir=c:\windows >”C:\Users\YourUserName\Desktop\SFCDetails.txt”

being very careful to replace YourUserName with your actual user name, to keep the spaces between elements of the commands, to keep each of the two commands all in one line & to enclose the output file name-path in quotation marks in cases where your user name has any spaces in it —

7.2 Review the output file to see which files are at fault & then research these files in this forum & generally online. If you cannot find anything to solve problems with these specific files then you’ll be forced to do an In-Place Upgrade / Repair Install as advised by Ratandeep above. To run the Repair install, use the illustrated procedure* at Repair Install — Windows 7 Forums and also have a look at the MS summary at How to Perform an In-Place Upgrade .

[* But when the Repair install has all but finished & prompts you for your Product Key do not enter it, instead clear the box for Automatically activate Windows when I’m online then click on Next.]

7.3 After completing a Repair install, there is some tidying up to do.

7.3.1 Check your activation status at Control panel, View by — Small icons, System . It is shown as the second-to-last entry near the bottom of the window. You will probably find that its status has not been affected by the Repair install.

7.3.2 Check drivers, applications & Windows settings as they might need to be re-installed or reset.

7.3.3 Check & adjust settings for your other networks.

7.3.4 Re-enable your malware protection if you had to disable it to run Repair install.