Самопроизвольное выключение компьютера.

Автор PitBuLL,
30 декабря, 2020 в Компьютерная помощь

Рекомендуемые сообщения

Присоединяйтесь к обсуждению

Вы можете написать сейчас и зарегистрироваться позже. Если у вас есть аккаунт, авторизуйтесь, чтобы опубликовать от имени своего аккаунта.

Похожий контент

1600 об/мин ± 10%. (обычно у таких кулеров скорость вращения вентилятора от 600 об/мин).

При включении ПК на экране — CPU Fan Error, и предлагается нажать F1.
При нажатии F1 oткрывается BIOS.
В BIOS вижу, что (по умолчанию) для вентилятора процесса стоит минимальное значение 600 RPM. Но здесь же вижу, показание (красным выделено) скорости вращения вентилятора и на данный момент они: 585-590 RPM.
Получается, при включении ПК процессор холодный, вентилятор кулера сначала вращается со скоростью ниже 600 об/мин, и из-за этого ошибка CPU Fan Error, т.к. в BIOS выставлено минимальное значение 600 RPM.?
И почему именно в BIOS минимальное значение по умолчанию стоит 600 RPM что для кулера процессора, что для корпусных больших (230 x 230) вентиляторов?
Хотя вроде при включении ПК вентилятор процессора должен сначала на полную мощность включиться на несколько секунд, а затем снизить обороты, или это не так?

Например, большие корпусные три вентилятора, при включении ПК на несколько секунд начинают вращаться на полную мощность (это заметно и слышно), затем стихают и вращаются со скоростью примерно 375 RPM, 485 RPM, 495 RPM. Но в BIOS, для них, так же по умолчанию выставлено минимальное значение 600 RPM.

Выставил (выбрал из доступных) в BIOS минимальное значение 500 RPM вместо 600 RPM. Выключил ПК, включил через 15 минут — ошибки CPU Fan Error не было.

Windows shutdown code 0x500ff

This forum has migrated to Microsoft Q&A. Visit Microsoft Q&A to post new questions.

Answered by:

Question

We have a brand new Dell server installed on 9/1 of this year and since then twice it has performed a shutdown with Reason Code 0x500ff. I have searched the web for answers on this and found nothing that can be confirmed or is relevant in my case. The server specs are as follows:

PowerEdge T110 II/ Intel Xeon E3-1240v2 3.40 GHz, 8M Cache, Turbo, Quad Core/8T (69W)/ H200 CBL, PowerEdge T110II for 3.5 Hard Drives/ PERC H200 Adapter RAID Controller/ Windows Server 2012 R2 Standard

The 2 times this has occurred have the same exact event entries leading up to and after the shutdown. The server only does DHCP, Active Directory for a handful of users and hosts 2 applications. Both occurrences happened over the weekend when there is no one in the office. I had disabled the shutdown on power button press (just in case) and I am the only one who can log on the server. I have checked for virus and malware both negative. The event log is as follows:

Log Name: System
Source: User32
Date: 11/16/2015 6:33:34 AM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: S-1-5-21-3165303471-3447515403-729963348-500
Computer:
Description:
The process C:\Windows\system32\winlogon.exe ( ) has initiated the power off of computer on behalf of user \Administrator for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: power off
Comment:
Event Xml:

1074
0
4
0
0
0x8080000000000000

15246

System
server.domain

C:\Windows\system32\winlogon.exe ( )

No title for this reason could be found
0x500ff
power off

\Administrator

A few people with this issue have been instructed to replace the power supply. I have no way to confirm this is or is not the issue given that the instances were a month apart. There are no other errors or warning during these times. Also, there are no hardware entries at all. Also, windows update is not the culprit either as I do them manually. Also, I have tried to decipher the Kernel Power entry previous to the shutdown which is as follows:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/16/2015 6:33:30 AM
Event ID: 109
Task Category: (103)
Level: Information
Keywords: (4)
User: SYSTEM
Computer: uhserver.ultimatehealth.com
Description:
The kernel power manager has initiated a shutdown transition.
Event Xml:

I cannot for the life of me find the table that tells me what the codes mean for ShutdownActionType, ShutdownEventCode, or ShutdownReason. I don’t know if they are relevant but I would think so given that the codes change depending on the type of shutdown initiated.

Windows 7 Suddenly Shutdown Reason Code: 0x500ff

The process C:\\Windows\system32\winlogon.exe(ComputerName) has initiated the power off of computer (ComputerName) on behalf of user (ComputerName)\(UserName) for the following reason. No title for this reason could be found

Reason Code: 0x500ff

Shutdown Type: power off

I encounter this issue a month ago and its to hard to find the proper solution about this issue. Its takes a lot of time for me to be able to solve this issue, I’ve searched any possible solutions but I find nothing. The only way solution that comes to my mind is to disabled the shut down button. From the time that I did that the issue will not occur one week ago until now. Any suggestion or comment that can help will be appreciated.

Was this discussion helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this discussion?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this discussion?

Thanks for your feedback.

Replies (4) 

I have the same issue. Same text in my event logs (except my own PC name of course).

I am using Windows 7 Ultimate.

I had Ark Survival Evolved open with my character waiting for something to spawn on a public official server, I was in an audio call in Discord with a friend, I was watching a Twitch stream via Firefox, I had three tabs open to Terraria’s Wiki, and was actively playing Terraria.

Then suddenly a white window flashes in front of my face for a half second, and then every program’s window started to close. then I see the message about Windows is trying to shut down, and shows me a list of programs waiting to close.

Current action I was doing was scrolling via mouse wheel in Terraria

For a while I thought it was AVG initiating these shut downs in the past, so I had uninstalled AVG a while ago, and am using Avast now. Seems it wasnt AVG since my PC has done this again today.

But there is no solution listed there.

This was VERY inconvenient for me, especially with all that I had open at the time. It caused my game character to log out in an unsafe place, I missed out on what a Twitch streamer was saying (which I wanted to hear), and interrupted an audio call I had going with a friend. I multitask, and for my tasks to be interrupted like that, left me feeling VERY frustrated. I want this FIXED!

31 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

35 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have Windows Updates disabled, so that shouldn’t be it.

This is the event log. I dont understand what I am reading here, cause I’m pretty illiterate when it comes to this stuff, I had to have a friend help me locate this text:

Log Name: System
Source: USER32
Date: 3/25/18 10:35:57 AM
Event ID: 1074
Task Category: None
Level: Information
Keywords: Classic
User: GREENROC\Green Roc
Computer: GreenRoc
Description:
The process C:\Windows\system32\winlogon.exe (GREENROC) has initiated the power off of computer GREENROC on behalf of user GREENROC\Green Roc for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: power off
Comment:
Event Xml:

1074
4
0
0x80000000000000

490077
System
GreenRoc

C:\Windows\system32\winlogon.exe (GREENROC)
GREENROC
No title for this reason could be found
0x500ff
power off

GREENROC\Green Roc
FF000500000000000000000000000000000000000000000000000000000000000000000000000000

64 people found this reply helpful

Was this reply helpful?

Sorry this didn’t help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

Windows shutdown code 0x500ff

This forum has migrated to Microsoft Q&A. Visit Microsoft Q&A to post new questions.

Answered by:

Question

This has happened 3 times this week — not sure what is going on.. Here is the error code

Log Name: System Log
Source: USER32
Event ID: 1074

The process C:\Windows\system32\winlogon.exe (GRSD-DC2) has initiated the power off of computer GRSD-DC2 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found

Reason Code: 0x500ff
Shutdown Type: power off
Comment:

I have read every article and link I could find — checked every log i could think of — I am stumped.

Windows is activated

Answers

Hello,
did you already read this TechNet Article post Shutdown Type: power off 0x500ff ?

I also founded this TechNet Article post windows server 2008 e shutdown Reason Code: 0x500ff (italian language): in that case it was a RAID controller cache battery problem; Windows shutdown server to prevent loss of data.

Disclaimer: This posting is provided «AS IS» with no warranties or guarantees, and confers no rights.

• Proposed as answer by Arthur_Li Microsoft contingent staff Tuesday, March 12, 2013 5:47 AM
• Marked as answer by Arthur_Li Microsoft contingent staff Monday, March 18, 2013 2:23 AM

All replies

Hello,
did you already read this TechNet Article post Shutdown Type: power off 0x500ff ?

I also founded this TechNet Article post windows server 2008 e shutdown Reason Code: 0x500ff (italian language): in that case it was a RAID controller cache battery problem; Windows shutdown server to prevent loss of data.

Disclaimer: This posting is provided «AS IS» with no warranties or guarantees, and confers no rights.

• Proposed as answer by Arthur_Li Microsoft contingent staff Tuesday, March 12, 2013 5:47 AM
• Marked as answer by Arthur_Li Microsoft contingent staff Monday, March 18, 2013 2:23 AM

I would like to confirm what is the current situation? If there is anything that I can do for you, please do not hesitate to let me know, and I will be happy to help.

If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here .

TechNet Community Support

I also founded this TechNet Article post windows server 2008 e shutdown Reason Code: 0x500ff ( italian language ): in that case it was a RAID controller cache battery problem; Windows shutdown server to prevent loss of data.

I ran tests on the battery and everything seemed fine — I did upgrade the bios though — as dell said it «reported better» — I am still in a wait and see, although the battery does seem like a good answer..

It seems like nobody can figure this out — so I’ll lend a possible explanation: When someone shuts down my Windows server by pressing the hardware power button on the physical machine, this is the event I get in the log, exactly as described as above.

Of course power management is configured to shut my machine down in the event of the power button being pressed, so a possible workaround would be to configure the system to «Do Nothing» in response to the power button. If nobody is tapping the button on your hardware, I’d wonder if there could possibly be an intermittent short or even a big enough spike in EM interference for the motherboard to think someone pressed the button. Try telling the server to ignore the power button and see what happens.