Microsoft Store doesn’t open

Магазин не открывается, при нажатии на ярлык появляются рамки магазина и тут же закрываются.

Пробовал сбрасывать кэш магазина командой wsreset — выдает ошибку «ошибка файловой системы (-2147416359)».

Пробовал удалять магазин и ставить заново через windows power shell — безрезультатно.

Стандартные средства исправления неполадок ошибок не находят.

В центре обновлений обновлений нет.

Аналогично работает перо windows ink workspace, при нажатии на «полноэкранный фрагмент» все тупо закрывается.

При нажатии «получить помощь» в настройках системы все также тупо закрывается.

The store does not open, when you click on the shortcut, the frames of the store appear and immediately close.

I tried to reset the store cache with the wsreset command — it gives an error «file system error (-2147416359)».
I tried to delete the store and reinstall it through windows power shell — to no avail.
Standard troubleshooting tools do not find errors.
There are no updates in the update center.
The windows ink workspace pen works similarly, when you click on the «full-screen fragment» everything closes stupidly.
When you click «get help» in the system settings, everything also stupidly closes.

Ответы (3) 

Советую вам обновить образ Windows без ущерба для личных файлов.

Восстановить целостность поврежденных системных файлов Windows 10 можно путем обновления системы посредством утилиты Media Creation Tool. Ее можно скачать на официальном сайте Microsoft по ссылке:
https://go.microsoft.com/fwlink/?LinkId=691209

Далее запускаете Media Creation Tool. Принимаете лицензионные условия.
Выбираете Обновить этот компьютер сейчас.
Далее последует загрузка файлов для обновления, будут проведены подготовительные действия. После чего нажмите кнопку Установить. И ждите завершения процесса обновления.

Обновление Windows 10 – длительный по времени, в то же время самый надежный способ вернуть операционной системе работоспособность. Процесс обновления Windows 10 по времени проходит примерно столько же, сколько и процесс ее переустановки. В рамках проведения этого процесса все поврежденные системные файлы будут перезаписаны, сохранятся данные пользовательского профиля, установленные программы и внесенные системные настройки, а на выходе получим свежайшую, со всеми установленными обновлениями Windows 10 November 2019 Update .

Windows store doesn’t open

Okay, here is what I did and what didn’t work (always ending store and store broker tasks via task manager after each attempt) and what ended up working . . .

1. Microsoft Store Diagnostic Program: http://go.microsoft.com/fwlink/p/?LinkId=268423; It detected a couple errors — no Microsoft account (I do have one, but use local account on computer) and store settings have been changed. Didn’t really help me in fixing these issues.

2. R un CMD as administrator to re-register the Store App: powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML. Seemed to run okay, but I still couldn’t access the store.

3. Press Windows + R keys to open Run window. Type in wsreset.exe and click ok. Again, I still couldn’t access the store. This automatically opened the store, but again, stuck on green window and dots going in circle nonstop.

4. Changed from local to Microsoft account — still didn’t work.

5. FINALLY worked!! Kill Store and Store Broker from task list again. Rename the Cache folder to CacheOld at. C:\Users/(Your User Account)\AppData\Local\Packages\WinStore_xxxxxxxxxxxxxxxxxx\LocaalState.

Rename folder called Cache into CacheOld, Create an empty folder with name Cache. That’s all. If you want to revert changes just delete Cache and Rename CacheOld into Cache . Bingo it works — even with my local account.

I know this issue started with this weeks updates on Tuesday. Seems like I rarely go through a Microsoft monthly update without some issues of some sort to have to figure out. I hope this helps people.

FIX: Microsoft Store won’t open in Windows 10

• The Microsoft Store was first introduced alongside the Windows 8 OS, and acts as a digital distribution platform for many great apps and games.
• Many software or connectivity issues can cause your Microsoft Store app to not open. If that happens, simply follow the steps that we’ve written in the article below.
• There are plenty of similar issues out there, but we have most of them covered in our dedicated hub for fixing Microsoft Store issues. Thus, make sure you bookmark it since you will surely need it again.
• For more simple troubleshooting guides, check out our Fix page.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

• Restoro has been downloaded by 0 readers this month.

Microsoft first introduced its App Store when it rolled out Windows 8, and has been improving its offering ever since.

Windows 10 brought an exponential increase in the number of available apps, but some users reported that the Microsoft Store won’t open after installing the latest Windows 10 update or after upgrading to the latest OS version. Let’s see how to fix this issue.With a new interface optimised for tablets and other touch input devices, apps are becoming a crucial part of the Windows experience.

If you can’t open the Microsoft Store to download apps, that can be a pretty big problem if you own a tablet, or any touchscreen device.

Before we try to fix this issue, make sure that your OS is up to date. If not, download the latest updates via Windows Update.

How can I fix Microsoft Store launch issues after upgrade:

1. Delete local cache

Sometimes issues can be caused by cache, so in order to delete it go to this location and delete all the files and folders in it.:

• C:Usersuser_nameAppDataLocalPackagesMicrosoft.WindowsStore_8wekyb3d8bbweLocalCache

Of course, replace user_name with your actual username on your computer. After you have deleted cache, try to start the App Store again.

2. Change the DNS addresses

1. Open Control Panel and go to Network Connections.
2. Choose the network connection that you’re currently using, right-click it, and select Properties.
3. Scroll to Internet protocol version 4 (TCP/IPv4) and choose Properties.
4. Choose Use the following DNS Server addresses.
5. Enter 8.8.8.8 as a preferred DNS Server and 8.8.4.4 as Alternate DNS Server.
6. Press OK to save your changes.

If the local cache solution didn’t get the job done, you can try with changing the DNS addresses. If you notice any changes with your Internet connection, repeat the process and return everything to its default values.

You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.

3. Use the Powershell

1. Open the Start menu and in the Search field enter Powershell.
2. Right-click the Powershell icon, and choose Run as administrator.
3. Enter: Get-AppXPackage -AllUsers | Foreach .
4. Press Enter to execute the command.

The next solution on our list is the Powershell. You can try to restore the availability of your Microsoft Store with one PS command.

4. Make sure you’ve got enough storage space

If you’re running low on storage space, this may explain why the Microsoft Store won’t launch. In this case, clean up your system partition.

As a quick reminder, if you don’t have enough free space, Microsoft Store updates and installations might get stuck.

Make sure to remove all the apps and programs that you don’t use frequently. Also, transfer multimedia files to another partition on save them on an external storage device.

You can leave the task of cleaning your files to a dedicated tool like CCleaner.

• Download now CCleaner from the official website.

5. Sign out/ Sign in to your account

1. Open the Microsoft Store.
2. Click on your Profile icon in the upper right corner.
3. Click again on the active account and choose Sign Out.
4. Close the Microsoft Store and start it again.
5. Click on the blank icon and select Sign In.
6. Enter your credentials and look for improvements.

If the sign out button is available, hit it to disconnect from your Microsoft account. Some users reported that this quick and simple action fixed many Microsoft Store issues. Then sign back in and check if the issue persists.

6. Run the Windows Troubleshooter

1. Go to Settings > Update & Security > select Troubleshoot in the left-hand panel

2. In the new window, go to the section Find and fix other problems > select the Microsoft Store troubleshooter > Run the troubleshooter

Windows 10 Creators Update features a dedicated built-in Troubleshooter that can fix general PC issues. If you’re having trouble opening the Setting app, take a look at this article to solve the issue.

If you run an older Windows version, you can download the Microsoft Easy Fix tool to troubleshoot various software and hardware issues.

The tool is compatible with Windows 10 Version 1607, Windows 8.1, Windows 8, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Professional, Windows 7 Ultimate.

Go to the official Microsoft Easy Fix tool webpage, and scroll down to select the troubleshooter that best suits your needs. When you select the respective tool, your PC will start downloading the troubleshooting software.

7. Run a full system scan

1. Go to Start > type ‘defender’ > double click Windows Defender to launch the tool
2. In the left-hand pane, select the shield icon
3. In the new window, click the Advanced scan option
4. Check the full scan option to launch a full system malware scan.

Malware may cause various issues on your computer, including Windows Store app issues. Perform a full system scan in order to detect any malware running on your computer.

You can use Windows’ built-in antivirus, Windows Defender, or third-party antivirus solutions. We recommend Bitdefender – rated as Nr. 1 world’s best Antivirus it will find all the malware on your PC and completely eliminate the threats.

8. Update Microsoft Store

1. Open the Microsoft Store app from the Start menu.
2. Click on the 3-dot menu in the far right corner and open Downloads and updates.
3. Click on the ”Get Updates” button.

If you can’t open the Microsoft Store, this might be the result of a temporary bug that’s plaguing the current version. The quickest way to fix that is to check frequently for updates.

9. Run WSReset.exe

1. Go to Search and type WSReset.exe > hit Enter.
2. This will restart Windows Store and clear the stored cache.

Another solution is to use a simple command to reset the Microsoft Store cache. The WSReset.exe command allows you to restart Microsoft Store and clear the app‘s cache.

In this manner, you’ll restart all the associated services and clear the Microsoft Store cache. This solution has proven to be very helpful in fixing many Microsoft Store issues, including stalls and errors.

Now open the Store once again and check if the issue persists.

10. Disable Proxy or VPN

1. Right-click the Start menu and open Control Panel.
2. Click Internet Options.
3. Open the Connections tab.
4. Click on LAN settings.
5. Uncheck the box beside Use a proxy server for your LAN.
6. Confirm changes and try to log-in again.

Particular Proxy or VPN settings may block the outgoing connection to the Microsoft Store servers. If you can’t launch the Store, try to disable these settings before you log in with your Microsoft account.

Now, turn your off VPN and try to launch the Microsoft Store again. That should address some connectivity issues caused by Proxy server or VPN.

11. Reinstall the problematic app

1. Go to Start > type apps and features and select the first result
2. Right-click the problematic app > choose Uninstall.
3. Restart your PC.
4. Now, open Microsoft Store.
5. Search for the app that you just uninstalled and install it again.

Sometimes, the Microsoft Store won’t open simply because certain apps fail to function correctly. The best way to solve this problem is to uninstall and then reinstall those particular apps.

12. Check time, date and region settings

1. Open the Settings app > go to Time & language
2. Select Date & time from the left pane > enable Set time automatically
3. Enable the ‘Select time zone automatically‘ feature.
4. Now, choose Region & language from the same pane.
5. Change Country or region to the United States.
6. Close Settings and look for changes in the Store.

Run a System Scan to discover potential errors

Make sure that time and date are properly set. Also, set your country and region to the United States.

13. Repair your registry

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look on this guide.

Corrupted registry files and key may also cause Microsoft Store issues. The simplest way to repair your registry is to use a dedicated tool, such as CCleaner. Don’t forget to first backup your registry in case anything goes wrong.

You can also use Microsoft’s System File Checker to check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible.

14. Update your OS

To access the Windows Update section, you can simply type update in the search box. This method works on all Windows versions. Then go to Windows Update, check for updates and install the available updates.

Make sure that you’re running the latest Windows OS updates on your machine.

As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues. These updates are often targeted at improving the Windows Store experience and reliability.

15. Clean your temporary files and folders

1. Go to Start > type Disk Cleanup > launch the tool

2. Select the disk that you want to clean > the tool will them tell you how much space you can free up

3. Select Clean up system files.

The simplest and quickest manner to delete your temporary files and folders is to use Disk Cleanup. As you use your computer or browse the Internet, your PC accumulates various unnecessary files.

These so called junk files may affect your computer’s processing speed, causing apps to respond slowly and can even prevent them from launching.

Clean your temporary files and then try to write data on the problematic storage device again.

16. Remove recently installed software

Go to Start > type Control Panel > select the program(s) recently added > click Uninstall.

If you recently installed new software on your computer, try uninstalling it. Then restart your computer, and see if the issue has been solved.

17. Clean boot your computer

1. Type System Configuration in the search box > hit Enter
2. On the Services tab > select the Hide all Microsoft services check box > click Disable all .

3. On the Startup tab > click on Open Task Manager .

4. On the Startup tab in Task Manager > select all items > click Disable .

5. Close the Task Manager.

6. On the Startup tab of the System Configuration dialog box >click OK > restart your computer.

Launch the Store again to see if the problem has been solved.

A clean boot starts Windows by using a minimal set of drivers and startup programs to eliminate software conflicts that may occur when you install a program or an update or when you simply launch a program.

If you’re interested in how to add or remove startup apps on Windows 10, check out this simple guide.

That’s it. We hope that at least one of these solutions helped you with your App Store issue. If you have any comments or suggestions, please write them down in the comment section below.

1. Download this PC Repair Tool rated Great on TrustPilot.com (download starts on this page).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

Also, if you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.