Windows Update: FAQ

Note: If you’re looking for Microsoft Office update info, see Install Office updates.

In Windows 10, you decide when and how to get the latest updates to keep your device running smoothly and securely. When you update, you’ll get the latest fixes and security improvements, helping your device run efficiently and stay protected. In most cases, restarting your device completes the update. Make sure your device is plugged in when you know updates will be installed.

If other questions come up when you update Windows 10, here are some other areas that might interest you:

When you only want info about updating Windows 10, you’ll find answers to many of your questions here:

When the Windows 10 May 2020 Update is ready for your device, it will be available to download and install from the Windows Update page in Settings. Choose a time that works best for you to download the update. You’ll then need to restart your device and complete the installation. After that, your device will be running Windows 10, version 2004.

To manually check for the latest recommended updates, select Start > Settings > Update & Security > Windows Update > Windows Update .

To get help updating to the latest version of Windows 10, go to the Microsoft software download page and download the Update Assistant.

Some updates may not be available on all devices at the same time—we’re making sure updates are ready and compatible.

To stay up to date, select Start > Settings > Update & Security > Windows Update > Windows Update , and then select Check for updates.

If a feature update is available for your device, it will appear separately on the Windows Update page. To install it, select Download and install now.

Here are a few things you can try if you’re having trouble installing updates:

Make sure that your device is connected to the internet. Downloading updates requires an internet connection.

If you’re connected the internet, try to install the updates manually. Select Start > Settings > Update & Security > Windows Update > Windows Update , and then view available updates.
Check for updates

Run the Windows Update Troubleshooter. Select Start > Settings > Update & Security > Troubleshoot . Under Get up and running, select Windows Update.

The time required to download updates primarily depends on internet connection speed, network settings, and update size. Make sure your device is plugged in and connected to the internet to download updates faster.

You can’t stop updates entirely—because they help keep your device safe and secure, updates will eventually need to be installed and downloaded, regardless of your update settings. Here’s how to temporarily pause updates from being downloaded and installed. Note that after the pause limit is reached, you’ll need to install the latest updates before you can pause updates again.

In the Windows 10 November 2019 Update (version 1909) or later, or in Windows version 1809 for Pro or Enterprise, select Start > Settings > Update & Security > Windows Update . Then choose one of the following options:

Select Pause updates for 7 days.

Select Advanced options. Then, in the Pause updates section, select the drop-down menu and specify a date for updates to resume.

To finish installing an update, your device will need to restart. Windows will try to restart your device when you’re not using it. If it can’t, you’ll be asked to schedule the restart for a more convenient time. Or, you can schedule anytime by following these steps:

Select Start > Settings > Update & Security > Windows Update > Windows Update .

Select Schedule the restart and choose a time that’s convenient for you.

You can set active hours to make sure automatic restarts for updates only happen when you’re not using your device. Learn about active hours for Windows 10.

Try deleting files you don’t need, uninstalling apps you don’t use, or moving files to another drive like an external USB drive or OneDrive. For more tips on freeing up disk space, see Free up drive space in Windows 10.

We recommend keeping devices like laptops and tablets plugged in when you’re not using them. This way, if updates are installed outside active hours, your device will have enough power to complete the installation. Windows updates don’t consume more battery than other typical system processes.

An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although we don’t recommend this unless it’s necessary.

Select Start > Settings > Update & Security > Windows Update > Windows Update > View update history .

For more info about what’s included in updates for Windows 10, see Windows 10 update history.

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history.

Select Start > Settings > Update & Security > Windows Update > View update history > Uninstall updates.

Select the update you want to remove, then select Uninstall.

Feature updates are typically released twice per year and include new functionality and capabilities as well as potential fixes and security updates. Quality updates are more frequent and mainly include small fixes and security updates. Windows is designed to deliver both kinds of updates to devices through Windows Update.

To double check that your device is up to date, open Settings > Update & Security > Windows Update and see your update status and available updates.

To find which version of Windows you’re running, see Which version of Windows operating system am I running?

Reserved storage is not automatically turned on by Windows in any update scenarios. It is only turned on for new devices with the Windows 10 May 2019 Update (version 1903) or later preinstalled, or devices on which a clean install was performed.

Note: If you’re looking for Microsoft Office update info, see Install Office updates.

The best way to keep Windows 8.1 up to date is to turn on automatic updates. With automatic updates, you don’t have to search for updates online or worry about missing critical fixes or device drivers for your PC. Instead, Windows Update automatically installs important updates as they become available.

To turn on automatic updates:

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update. If you want to check for updates manually, select Check now.

Select Choose how updates get installed, and then, under Important updates, select Install updates automatically (recommended).

Under Recommended updates, select Give me recommended updates the same way I receive important updates.

Under Microsoft Update, select Give me updates for other Microsoft products when I update Windows, and then select Apply.

Click the questions below to see answers about how Windows Update keeps your device up to date.

Note: If your PC is connected to a network where updates are managed by Group Policy, you might not be able to change settings related to Windows Update. For more info, contact your organization’s technical support.

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update. To check for updates manually, select Check now.

An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although we don’t recommend this unless it’s necessary.

To see your PC’s update history, open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update > View your update history.

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history.

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update > View your update history.

Select the update you want to remove, then select Uninstall.

Here are a few things to try if you’re having problems installing updates:

Make sure that your PC is connected to the internet. Some updates can’t be installed if you’re using a metered internet connection.

If you’re connected the internet and updates aren’t installed automatically, wait a few minutes and then try to install the updates manually.

See the Fix Windows Update errors guided walkthrough to try to fix the problem.

Support for Windows 7 ended on January 14, 2020

We recommend you move to a Windows 10 PC to continue to receive security updates from Microsoft.

Click the questions below to see answers about how Windows Update keeps your device up to date.

Announcing Windows 10 Insider Preview Build 21354

Hello Windows Insiders, today we are releasing Windows 10 Insider Preview Build 21354 to Windows Insiders in the Dev Channel.

Starting with today’s build, Windows Insiders will notice that the name of the branch we are releasing builds as shown on the desktop watermark at the lower right of the desktop from has changed to CO_RELEASE. Just like we did back in October when we released builds from the FE_RELEASE branch, we can change which branch we flight builds from. As our engineers work in development cycles internally, we may prioritize work being done in a specific branch and may need to move Insiders between branches. We are treating these builds the same as we would treat builds from the RS_PRERELEASE branch.

What’s new in Build 21354

New personalization options for news and interests on the taskbar

Thanks for your continued feedback for news and interests on the Windows taskbar! We’re continuing to develop the experience based on your suggestions. Today, we’re pleased to announce a new set of features rolling out for personalizing the feed to suit your interests.

Now, when you hover on the weather on your taskbar, you’ll see a new “Manage interests” button appear at the top of the window. This button links to a new full-page personalization experience, where you can choose the topics that you’re interested in. New users may also see a personalization card in their feed to help them get started.

Use the search box at the top of the “My interests” page to search for the topics or publishers you want to follow. You can also discover interests by browsing over a dozen categories, including different types of news, entertainment, and sports topics. When you select a topic to follow, you’ll see more stories about it in your feed as stories become available. You can manage the topics you’re following by selecting “Followed interests” in the left navigation.

We’re also excited to announce, “Tune your feed”, available from the left navigation on the “My interests” page. This experience makes it easy to explore and follow publishers from our partner ecosystem and select example articles that pique your interest. Select a couple of publishers and stories to get started or scroll to see more. You can see and manage the publishers you’re following by clicking “Followed Publishers” on the left navigation. You can also tune your feed wherever you see a story. Click the “X” on the top right of the card to remove the article and provide feedback: “Not interested in this story”, “Don’t like the source”, or “Report an issue”. We’ve refined this experience based on user feedback, to give you another way to fine-tune your feed for your preferences.

These new personalization experiences are now available in several markets, including the U.S., U.K., Canada, India, and Australia, with global rollout continuing. We look forward to hearing what you think about these new options for personalizing news and interests!

Reminder: We continue to roll out news and interests to Windows Insiders, so it isn’t available to everyone in the Dev Channel just yet.

Improvements to Display Settings

Content adaptive brightness control (CABC) disabling: CABC helps improve battery performance on PCs, but with the trade-off of decreased image quality. It can result in distracting brightness changes that interfere in experiences where image quality is of high importance such as for creative professionals looking for color accuracy. The ability to turn CABC off has been a highly requested feature and Windows Insiders can now disable CABC directly in the Display settings via Settings > System > Display.

Note: Depending on your device, you may see just one (or both) of the checkboxes seen under the brightness slider below. To find out if your device has CABC support, you can look at your GPU control panel.

HDR certification: To bring awareness to high quality HDR displays and educate customers, we are bringing HDR certification to Settings > System > Display under “Advanced display settings” with the latest Insider Preview builds. Under this settings page, a display’s HDR certifications will be shown.

We will be rolling out this feature over time and are starting with select Dolby Vision and VESA DisplayHDR models, so please don’t be alarmed if in the Advanced display settings, you see that your display has no HDR certification even though it is certified.

New Camera Settings page

We are extremely excited to introduce a new Camera Settings page we’ve been working on, giving users the ability to add/remove cameras and configure the default image settings of each one.

This page allows you to manage cameras through the Settings app, whether they’re connected directly to the device (like a webcam) or are ONVIF IP cameras on your local network (for more info on ONVIF support in Windows, see this blog post). This new Settings page can be found at Settings > Devices > Camera. Each camera has a “Configure” button that lets you make changes to the default brightness and contrast – letting you get rid of the pesky backlight that always shadows your face in your video calls. Depending on what features are supported by your camera, you can configure brightness and contrast, enable Video HDR or Eye Contact, or correct for camera rotation.

We look forward to hearing your feedback about this new feature. Please try out the Configure default image settings for your camera Quest on Feedback Hub and then send us your feedback at the end – we’d love to hear what other features you’d like to see, and if you run into any issues with your specific PC, camera and/or video app.

Inbox app updates

MSPaint is now updated via the Microsoft Store:

MSPaint is now updateable via the Microsoft Store outside major OS updates. It also has a new icon and has been promoted out of the Windows Accessories folder to its own place in the Start menu.

Snipping Tool is now updated via the Microsoft Store:

Snipping Tool is now updateable via the Microsoft Store outside major OS updates. It has been packaged together with Snip & Sketch so we can deliver updates for both at the same time. It has also been promoted out of the Windows Accessories folder to its own place in the Start menu.

NOTE: Because we’re combining both Snip & Sketch and Snipping Tool, Insiders who previously did not have Snip & Sketch installed will see Snipping Tool removed after updating to this build and will have to go and install Snip & Sketch from the Store to get it back.

Organizing all the admin and system tools under Windows Tools:

In Build 21343, we announced we changed the name of the Windows Administrative Tools folder in Start to Windows Tools as part of an effort to better organize all the admin and system tools in Windows 10. In Build 21354, we are continuing that effort. The Windows Accessories, Windows Administrative Tools, Windows PowerShell, and Windows System folders have now been removed from Start and the apps within these folders can now be accessed via the Windows Tools entry point that directs to the full apps list in File Explorer. All these apps will still appear in via search, launch via any method, can be pinned to Start or taskbar, and any customized shortcuts in the folder paths will remain intact. Also, File Explorer has been moved into its own place in the Start menu as part of this work.

Changes and Improvements

• [News and interests] As mentioned previously, we have enabled the ability to deselect “Open on hover” in the “News and interests” taskbar options. This is based on your feedback.
• The default path to access Linux files from Windows using the Windows Subsystem for Linux has been changed from `\\wsl\\` to `\\wsl.localhost\\` to improve performance and reliability. You will still be able to access Linux files using `\\wsl$\\`.
• Under Settings > Update & Security > Change active hours, you will find the toggle turned on for “Automatically adjust active hours for this device based on activity”, if you have never adjusted this feature. We are starting a roll out a change for Insiders that makes this setting on by default. With this setting turned on, Windows Update will be able to schedule automatic restarts when you are typically not using your device more accurately.
• As of the latest versions of Microsoft Edge, all pinned sites (regardless of what version you were using when you pinned them), should now use the taskbar behavior described here without you first having to unpin and re-pin the site.
• On ARM64 devices, you can now toggle compatibility settings for x64 applications.
• Under Settings > Personalization > Device usage, you can select all the ways you plan to use your device to get customized suggestions for tips, tools, and services.

Fixes

• [Gaming] We fixed an issuewhere certain games may crash, will not sync save data when a game is played on a different device, or will not save when a new game is installed.
• [File Explorer] We fixed an issue resulting in all folders pinned to Quick Access in File Explorer disappearing if you installed Build 21343. Please note that this fix prevents the issue from occurring going forward, it will not bring back the ones that were unpinned if you installed the impacted build previously.
• [File Explorer] We fixed an issue resulting in some Insiders experiencing that the entire folders section of Quick Access was missing after installing the previous flight.
• We fixed an issue impacting Search reliability in the previous flight.
• [News and interests] Fixed an issue where news and interests could occlude other content on the taskbar especially on smaller screens.
• We fixed an issue where the tooltip text for items in Start’s Power button menu wasn’t displaying correctly.
• We fixed an issue resulting in a crash if you entered WinPE and tried to enable Narrator using WIN + CTRL + Enter.
• We fixed an issue resulting in some Insiders experiencing a bug check with error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED when rebooting or shutting down in the previous flight.
• We fixed an issue that could result in a bugcheck when starting WSL.
• We fixed an issue that could result in the Windows Update Settings page showing progress dots but never loading.
• We fixed an issue where navigating to Power and Sleep in Settings would crash Settings.
• We fixed the issue where a random toggle that didn’t do anything was appearing under Settings > Personalization > Lock screen.
• We fixed an error resulting in some Insiders recently seeing an error when trying to add a password to a local account that was created without a password.
• We fixed an issue where if you opened the Pinyin IME settings via Search, the Settings page would be unexpectedly blank.
• We fixed an issue that could result in your desktop background going black after snapping an app to the side of your screen.
• We fixed an issue where some of the text in Snipping Tool wasn’t displaying correctly.
• We fixed an issue causing the Handwriting Input Panel to not work for pen input on ARM64 PCs.
• We fixed an issue impacting clipboard history reliability.
• We fixed an issue resulting in characters being duplicated in certain apps when typing with the Korean IME.
• We fixed an issue resulting in not being able to insert composition strings when typing with an IME after copying and pasting a text box in PowerPoint.
• We fixed an issue resulting in key events being lost when renaming files in File Explorer while typing with an IME.
• We fixed an issue where when typing with the Japanese or Chinese IMEs in certain apps that have their own UI for IME candidates, the IME candidates were not displayed in the app’s UI.
• The fix we mentioned in Build 21327 to address an issue where a toggled key on the touch keyboard had the wrong background color is now rolling out to all Insiders in the Dev Channel.
• We fixed an issue causing an increase in login time in the previous flight.
• We fixed an issue resulting in some Insiders finding that boot time was longer in the previous flighting.
• We fixed an issue resulting in the network button on the login screen not working and potentially crashing.
• We fixed an issue causing some logins to hang on a black screen. If you continue to see a similar problem, please file a new feedback in Feedback Hub.
• We fixed an issue that could result in freezes when watching videos in Chromium-based browsers in recent Dev Channel builds.

Known issues

• We’re looking into reports of the update process hanging for extended periods of time when attempting to install a new build.
• [News and interests] Pressing ESC key to dismiss an opened context menu in the flyout dismisses the whole flyout instead.
• [News and interests] Sometimes the news and interests flyout cannot be dismissed with pen.
• [ARM64] Insiders who installed the preview version of the Qualcomm Adreno graphics driver on the Surface Pro X may experience reduced brightness of the display. This issue is fixed with an updated version of the preview graphics driver at https://aka.ms/x64previewdriverprox. If you are experiencing this issue, please see the feedback collection for more information.
• We’re investigating an issue where elements of Search (including the search box in File Explorer) are no longer displaying correctly in dark theme.
• We’re working on a fix for an issue introduced in the previous flight impacting WSUS users where the “Check online for updates from Microsoft Update” option is greyed out. If you are impacted, you can run the following command from an elevated Command Prompt to set the reg key so that scan will check Microsoft servers:
  • reg add “HKLM\Software\Microsoft\WindowsUpdate\UX\Settings” /f /v ScanMicrosoftOnly /t REG_DWORD /d 0x01

Then click the regular “Check for updates” button in Windows Update Settings. Please note, if the scan needs to be done repeatedly the reg key will need to be re-added each time, as scanning reads and erases the key.

• Due to an issue with migrating the shortcuts into the new Windows Tools location, This PC shows up with the display name “computer.” We already have a bug fix on the way to address this issue.
• Some non-administrative apps, such as 3D Viewer and Print 3D, that were previously in the Windows Accessories folder are now in Windows Tools. These app shortcuts will be moved back into Start with an upcoming bug fix. They are still searchable and accessible via Windows Tools in the meantime.
• The Windows Camera App currently does not respect the default brightness setting set via the new Camera Settings page.
• Some cameras currently may not support adjustment in the Camera Settings App when the camera is also in use by another app.
• Accessing the virtual GPU is broken for Windows and Linux guests, adding a vGPU to a VM will have no effect and the VM will continue running with software rendering.
• [ADDED] Theme-aware splash screens have disappeared in this build. A fix is coming to re-enable this in a future flight.
• [ADDED] In some cases, Auto HDR might not correctly enable for all eligible titles. To ensure that Auto HDR is enabled for all eligible titles, please visit Settings > Display > HDR settings and confirm that Auto HDR is turned on. If you still run into trouble, please reach out to us via the Feedback Hub, on our Twitter (@DirectX12), or on the DirectX Discord.
• [ADDED 4/9] Split screen mode for Auto HDR does not work in this build; please look to the next build for a fix.
• [ADDED 4/12] We’re working on a fix for an issue where in some cases user accounts will be migrated during the upgrade, but the user profile was not. This may occur if a device is abruptly restarted during the upgrade process. The user profile can be recovered from the Windows.old folder, or by simply rolling back to the previous version.

Important Insider Links

You can check out our Windows Insider Program documentation here, including a list of all the new features and updates released in builds so far. Are you not seeing any of the features listed for this build? Check your Windows Insider Settings to make sure you’re in the Dev Channel. Submit feedback here to let us know if things weren’t working the way you expected.

If you want a complete look at what build is in which Insider channel, head over to Flight Hub. Please note, there will be a slight delay between when a build is flighted and when Flight Hub is updated.

Thanks,
Brandon
(Amanda is enjoying some much-needed time off this week!)