Fix Windows Update errors by using the DISM or System Update Readiness tool

Original product version: В Windows 10, version 1809 and later versions, Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1, Windows Server 2008 R2 Service Pack 1
Original KB number: В 947821

Symptom

Windows updates and service packs may fail to install if there are corruption errors. For example, an update might not install if a system file is damaged. The DISM or System Update Readiness tool may help you to fix some Windows corruption errors.

This article is intended for Support agents and IT professionals. If you are home users and looking for more information about fixing Windows update errors, see Fix Windows Update errors.

Resolution for Windows 8.1, Windows 10 and Windows Server 2012 R2

To resolve this problem, use the inbox Deployment Image Servicing and Management (DISM) tool. Then, install the Windows update or service pack again.

Open an elevated command prompt. To do this, open Start menu or Start screen, type Command Prompt, right-select Command Prompt, and then select Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or select Allow.

Type the following command, and then press Enter. It may take several minutes for the command operation to be completed.

When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions. However, if your Windows Update client is already broken, use a running Windows installation as the repair source, or use a Windows side-by-side folder from a network share or from a removable media, such as the Windows DVD, as the source of the files. To do this, run the following command instead:

Replace the C:\RepairSource\Windows placeholder with the location of your repair source. For more information about using the DISM tool to repair Windows, reference Repair a Windows Image.

Type the sfc /scannow command and press Enter. It may take several minutes for the command operation to be completed.

Close the command prompt, and then run Windows Update again.

DISM creates a log file (%windir%/Logs/CBS/CBS.log) that captures any issues that the tool found or fixed. %windir% is the folder in which Windows is installed. For example, the %windir% folder is C:\Windows.

Resolution for Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1

To resolve this problem, use the System Update Readiness tool. Then, install the Windows update or service pack again.

Download the System Update Readiness tool.

select the download link in the following table that corresponds to the version of Windows that is running on your computer. For more information about how to find the version of Windows that you installed, see Find out if your computer is running the 32-bit or 64-bit version of Windows.

This tool is updated regularly, we recommend that you always download the latest version. This tool is not available in every supported language. Check the link below to see if it is available in your language.

Operating system	Download link
x86-based (32-bit) versions of Windows 7 SP1	Download the package now.
x64-based (64-bit) versions of Windows 7 SP1	Download the package now.
x64-based (64-bit) versions of Windows Server 2008 R2 SP1	Download the package now.
Itanium-based versions of Windows Server 2008 R2 SP1	Download the package now.

Install and run the tool.

Select Download on the Download Center webpage, then do one of the following:

• To install the tool immediately, select Open or Run, and then follow the instructions on your screen.
• To install the tool later, select Save, and then download the installation file to your computer. When you’re ready to install the tool, double-select the file.

In the Windows Update Standalone Installer dialog box, select Yes.

When the tool is being installed, it automatically runs. Although it typically takes less than 15 minutes to run, it might take much longer on some computers. Even if the progress bar seems to stop, the scan is still running, so don’t select Cancel.

When you see Installation complete, select Close.

Reinstall the update or service pack you were trying to install previously.

To manually fix corruption errors that the tool detects but can’t be fixed, see How to fix errors that are found in the CheckSUR log file.

Resolution — Download the package from Microsoft Update Catalog directly

You can also try to directly download the update package from Microsoft Update Catalog, and then install the update package manually.

For example, you may have problems when you try to install updates from Windows Update. In this situation, you can download the update package and try to install the update manually. To do this, follow these steps:

Open Microsoft Update Catalog in Internet Explorer.

In the search box, input the update number that you want to download. In this example, input 3006137. Then, select Search.

Find the update that applies to your operating system appropriately in the search results, and then select Add to add the update to your basket.

Select view basket to open your basket.

Select Download to download the update in your basket.

Select Browse to choose a location for the update you are downloading, and then select Continue.

Select Close after the download process is done. Then, you can find a folder that contains the update package in the location that you specified.

Open the folder, and then double-select the update package to install the update.

If the Windows update or service pack installed successfully, you are finished. If the problem is not fixed, or if System Update Readiness Tool cannot find the cause, contact us for more help.

Description of the common corruption errors

The following table lists the possible error code with Windows Update for your reference:

Code	Error	Description
0x80070002	ERROR_FILE_NOT_FOUND	The system cannot find the file specified.
0x8007000D	ERROR_INVALID_DATA	The data is invalid.
0x800F081F	CBS_E_SOURCE_MISSING	The source for the package or file not found.
0x80073712	ERROR_SXS_COMPONENT_STORE_CORRUPT	The component store is in an inconsistent state.
0x800736CC	ERROR_SXS_FILE_HASH_MISMATCH	A component’s file does not match the verification information present in the component manifest.
0x800705B9	ERROR_XML_PARSE_ERROR	Unable to parse the requested XML data.
0x80070246	ERROR_ILLEGAL_CHARACTER	An invalid character was encountered.
0x8007370D	ERROR_SXS_IDENTITY_PARSE_ERROR	An identity string is malformed.
0x8007370B	ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME	The name of an attribute in an identity is not within the valid range.
0x8007370A	ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_VALUE	The value of an attribute in an identity is not within the valid range.
0x80070057	ERROR_INVALID_PARAMETER	The parameter is incorrect.
0x800B0100	TRUST_E_NOSIGNATURE	No signature was present in the subject.
0x80092003	CRYPT_E_FILE_ERROR	An error occurred while Windows Update reads or writes to a file.
0x800B0101	CERT_E_EXPIRED	A required certificate is not within its validity period when verifying against the current system clock or the time stamp in the signed file.
0x8007371B	ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE	One or more required members of the transaction are not present.
0x80070490	ERROR_NOT_FOUND	Windows could not search for new updates.
0x800f0984	PSFX_E_MATCHING_BINARY_MISSING	Matching component directory exist but binary missing
0x800f0986	PSFX_E_APPLY_FORWARD_DELTA_FAILED	Applying forward delta failed
0x800f0982	PSFX_E_MATCHING_COMPONENT_NOT_FOUND	Can’t identify matching component for hydration

What does the System Update Readiness tool do

Verify the integrity of resources

The System Update Readiness tool verifies the integrity of the following resources:

• Files that are located in the following directories:
  • %SYSTEMROOT%\Servicing\Packages
  • %SYSTEMROOT%\WinSxS\Manifests
• Registry data that is located under the following registry subkeys:
  • HKEY_LOCAL_MACHINE\Components
  • HKEY_LOCAL_MACHINE\Schema
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing

This list may be updated at any time.

When the System Update Readiness tool detects incorrect manifests, Cabinets, or registry data, it may replace the incorrect data with a corrected version.

Logging

The System Update Readiness tool creates a log file that captures any issues that the tool found or fixed. The log file is located here:

How to fix errors that are found in the CheckSUR log file

To manually fix corruption errors that the System Update Readiness tool detects but can’t fix, follow these steps:

%SYSTEMROOT% is an environment variable that saves the folder in which Windows is installed. For example, generally the %SYSTEMROOT% folder is C:\Windows.

Identify the packages that the tool can’t fix. For example, you may find the following in the log file:

In this case, the package that is corrupted is KB958690.

Copy the package (.msu) to the %SYSTEMROOT%\CheckSUR\packages directory. By default, this directory doesn’t exist and you need to create the directory.

6 best Windows update repair tools for Windows 10

• Windows Update errors are quite common and can make you miss out on important new features.
• The best Windows update repair tools help you overcome quite a few unpleasant situations.
• We’ve listed some of them below, and they include tools like Restoro and DriverFix.
• So, if you’re looking for the best W indows update fixer tool, go ahead and read below.

1. Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
2. Click Start Scan to find Windows issues that could be causing PC problems.
3. Click Repair All to fix issues affecting your computer’s security and performance

• Restoro has been downloaded by 0 readers this month.

Sometimes, you may get stuck on or frozen at the Checking for updates message when you try to upgrade Windows. Don’t worry because there are lots of ways to fix this annoying issue.

For starters, you can try updating your drivers or patches, and you can also try changing the DNS server settings.

Other ways of fixing problems related to Windows updates involve uninstalling antivirus software, using Windows Troubleshooting, or restoring the system.

If none of these ways work, there’s always the possibility to download tools that will help you resolve the issue.

We picked out four such tools that will definitely come in handy and help you fix all kinds of update-related issues on your Windows system.

Make sure to check out their sets of features and how they work to make the most informed decision for your Windows needs and computer skills as well.

What is the best software to fix update errors in Windows 10?

Powerful technology

to repair and secure your PC

Restoro

Restoro is a convenient tool to scan your device for not just malware, but also for security issues.

With one click, you allow the app to start searching for whatever compromises your device’s security or performance. In the end, you’ll get a full report, as well as helpful recommendations for the next actions.

These might include removing malware traces, tweaking some settings for possible security breaches, freeing disk space, restoring Windows OS corrupted images & more.

The good thing is that using Restoro doesn’t require any tech knowledge -the tool will guide you through the whole process.

Restoro

DriverFix

Updating all your drivers with just a simple click and having complete access to a huge database of drivers sound too good to be true. Even so, that’s precisely what you’re about to get from DriverFix.

Moreover, you’ll see a detailed report of all of your out-of-date device drivers, in order to know where the issues may come from.

However, do note that DriverFix doesn’t simply update outdated and missing drivers but also fixes corrupted ones.

On top of that, this program has a user interface that’s easier to use than the one of most competitors.

DriverFix key features that you’re about to take advantage of:

• Accurate scans for out-of-date or missing drivers
• Reveals lots of detail on your drivers
• Generous database of 18 million driver files
• Drivers backup options
• Engaging user interface

DriverFix

Tweaking Windows Repair

Windows update errors are some of the most common errors encountered, and they are usually categorized by when they actually trigger:

• Some usually prevent you from updating your PC
• Some appear while you’re trying to update your PC
• Some appear after you finish updating your PC

Whichever ones you are currently facing, know that one tool can easily handle them all, and it is called Tweaking Windows Repair.

Run a System Scan to discover potential errors

Not only does it specifically say that it can handle Windows Update errors, it can also help with optimizing the process as well, allowing you a better experience updating your OS.

While the UI may seem dated, rest assured that the program is completely optimized for Windows 10, allowing you to enjoy a flawless Windows 10 experience at all times, before, during, and after updates.

Tweaking Windows Repair

Acronis True Image

When issues aren’t related to your drivers, a different approach is required. In fact, before getting to issues in the first place, why not using Acronis True Image?

This is the best backup tool that you can try out and avoid any unpleasant situations from the very start. You may do so for full system images or individual files.

Then, a few clicks are more than enough in order to restore your entire system to the same or even different hardware. The choice is always yours to make.

These are some of the main features that this Acronis program brings to the table:

• Comprehensive tools to create a mirror image of your system
• Backup options for individual files and folders
• Malware scanning features
• Great features to stop the latest cyberattacks
• Active disk cloning

Acronis True Image

Windows Update Troubleshooter

This tool is the default troubleshooter on Windows 10. You have the ability to open this tool from the search bar by just writing troubleshoot in the search area.

From the troubleshooting window, all you have to do is select Fix Problems with Windows Update, and this handy tool will simply and automatically resolve the update issue.

Here are the best parts of using this small but useful tool:

• If you’re experiencing troubles with Windows Update, all you have to do is make sure that you’re connected to the Internet and then download the Windows Update Troubleshooter for your version of Windows that’s running on your computer
• To use this tool on Windows 10, simply head over to Settings > Update & Security > Troubleshoot and select the Windows Update Troubleshooter
• After the troubleshooter did its magic, you have to try running the Windows Update again and install all available updates

We can only assume that things are better now.

Deployment Image Servicing and Management

Deployment Image Servicing and Management aka DISM is a command-line tool that is used to mount and service Windows images before deployment.

This handy tool will help you in fixing Windows Update troubleshooter and files that got corrupted during the installation process.

Check out the most useful features that are included in this small tool:

• You will be able to use DISM image management commands to mount and get data about the Windows image files or virtual hard disks
• You can also use this tool to capture, split, and manage Windows image (.wim) files
• DISM can install, uninstall, configure, and update Windows features, packages, drivers, and also international settings in a .wim file or VHD (virtual hard disks) via the DSIM servicing commands
• The DSIM commands are used on offline images, but the subsets of the DSIM commands are also available to service a running operating system as well
• DSIM is installed with Windows, and it’s distributed in the Windows Assessment and Deployment Kit

DSIM replaces various deployment tools, and these include PEimg, ImageX, Intlcfg, and Package Manager.

These are some of the best and quickest ways that you can use to get rid of the annoying problems related to Windows updates.

These solutions that we’ve described above will definitely help you to troubleshoot Windows update issues easily and quickly.

They are straightforward to use even for users who have never tried them before and who are not too experienced in troubleshooting Windows problems.