Центр обновления Windows — дополнительные ресурсы Windows Update — additional resources

Относится к: Applies to:

• Windows 10 Windows 10
• Windows Server 2016 Windows Server 2016
• Windows Server 2019 Windows Server 2019

Windows Server 2016 поддерживает политики, доступные в Windows 10 версии 1607. Windows Server 2016 supports policies available in Windows 10, version 1607. Windows Server 2019 поддерживает политики, доступные в Windows 10 версии 1809. Windows Server 2019 supports policies available in Windows 10, version 1809.

В следующих ресурсах содержатся дополнительные сведения об использовании Центра обновления Windows. The following resources provide additional information about using Windows Update.

Устранение неполадок WSUS WSUS Troubleshooting

Как сбросить компоненты Центра обновления Windows? How do I reset Windows Update components?

• Попробуйте использовать средство устранения неполадок Центра обновления Windows, которое проанализирует ситуацию и сбросит компоненты, которым это требуется. Try using the Windows Update Troubleshooter, which will analyze the situation and reset any components that need it.
• Попробуйте выполнить действия из статьи Устранение неполадок при обновлении Windows 10. Try the steps in Troubleshoot problems updating Windows 10.
• Попробуйте выполнить действия из статьи Исправление ошибок Центра обновления Windows. Try the steps in Fix Windows Update errors.

Если другие действия не помогают, попробуйте сбросить агент Центра обновления Windows, выполнив следующие команды из командной строки с повышенными привилегиями. If all else fails, try resetting the Windows Update Agent by running these commands from an elevated command prompt:

Сброс компонентов Центра обновления Windows вручную Reset Windows Update components manually

Откройте командную строку Windows. Open a Windows command prompt. Чтобы открыть командную строку, нажмите Пуск > Выполнить. To open a command prompt, click Start > Run. Скопируйте и вставьте (или введите вручную) следующую команду в командную строку, затем нажмите клавишу ВВОД: Copy and paste (or type) the following command and then press ENTER:

Остановите службу BITS, службу Центра обновления Windows и службу шифрования. Stop the BITS service, the Windows Update service and the Cryptographic service. Для этого введите следующие команды в командной строке. To do this, type the following commands at a command prompt. После ввода каждой команды нажимайте клавишу ВВОД. Press ENTER after you type each command.

Удалите файлы qmgr*.dat. Delete the qmgr*.dat files. Для этого введите следующую команду в командной строке и нажмите клавишу ВВОД: To do this, type the following command at a command prompt, and then press ENTER:

Если вы впервые пытаетесь устранить неполадки Центра обновления Windows, выполнив действия, перечисленные в этой статье, перейдите к шагу 5, не выполняя действия шага 4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. Действия, описанные на шаге 4, необходимо выполнять при устранении неполадок только в случае, если неполадки Центра обновления Windows не удается устранить, выполнив все шаги, кроме шага 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. Действия шага 4 также выполняются в «агрессивном» режиме указанного выше решения «Исправить». The steps in step 4 are also performed by the «Aggressive» mode of the Fix it Solution above.

1. Переименуйте следующие папки в *.BAK: Rename the following folders to *.BAK:

Для этого введите следующие команды в командной строке. To do this, type the following commands at a command prompt. После ввода каждой команды нажимайте клавишу ВВОД. Press ENTER after you type each command.

1. Сбросьте службу BITS и службу Центра обновления Windows до значений дескриптора безопасности по умолчанию. Reset the BITS service and the Windows Update service to the default security descriptor. Для этого введите следующие команды в командной строке. To do this, type the following commands at a command prompt. После ввода каждой команды нажимайте клавишу ВВОД. Press ENTER after you type each command.

Введите следующую команду в командной строке и нажмите клавишу ВВОД: Type the following command at a command prompt, and then press ENTER:

Зарегистрируйте файлы BITS и файлы Центра обновления Windows. Reregister the BITS files and the Windows Update files. Для этого введите следующие команды в командной строке. To do this, type the following commands at a command prompt. После ввода каждой команды нажимайте клавишу ВВОД. Press ENTER after you type each command.

Сбросьте WinSock. Reset Winsock. Для этого введите следующую команду в командной строке и нажмите клавишу ВВОД: To do this, type the following command at a command prompt, and then press ENTER:

Если вы используете Windows XP или Windows Server 2003, необходимо настроить параметры прокси-сервера. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. Для этого введите следующую команду в командной строке и нажмите клавишу ВВОД: To do this, type the following command at a command prompt, and then press ENTER:

Перезапустите службу BITS, службу Центра обновления Windows и службу шифрования. Restart the BITS service, the Windows Update service and the Cryptographic service. Для этого введите следующие команды в командной строке. To do this, type the following commands at a command prompt. После ввода каждой команды нажимайте клавишу ВВОД. Press ENTER after you type each command.

Если вы используете Windows Vista или Windows Server 2008, очистите очередь BITS. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. Для этого введите следующую команду в командной строке и нажмите клавишу ВВОД: To do this, type the following command at a command prompt, and then press ENTER:

Windows Update: FAQ

Note: If you’re looking for Microsoft Office update info, see Install Office updates.

In Windows 10, you decide when and how to get the latest updates to keep your device running smoothly and securely. When you update, you’ll get the latest fixes and security improvements, helping your device run efficiently and stay protected. In most cases, restarting your device completes the update. Make sure your device is plugged in when you know updates will be installed.

If other questions come up when you update Windows 10, here are some other areas that might interest you:

When you only want info about updating Windows 10, you’ll find answers to many of your questions here:

When the Windows 10 May 2020 Update is ready for your device, it will be available to download and install from the Windows Update page in Settings. Choose a time that works best for you to download the update. You’ll then need to restart your device and complete the installation. After that, your device will be running Windows 10, version 2004.

To manually check for the latest recommended updates, select Start > Settings > Update & Security > Windows Update > Windows Update .

To get help updating to the latest version of Windows 10, go to the Microsoft software download page and download the Update Assistant.

Some updates may not be available on all devices at the same time—we’re making sure updates are ready and compatible.

To stay up to date, select Start > Settings > Update & Security > Windows Update > Windows Update , and then select Check for updates.

If a feature update is available for your device, it will appear separately on the Windows Update page. To install it, select Download and install now.

Here are a few things you can try if you’re having trouble installing updates:

Make sure that your device is connected to the internet. Downloading updates requires an internet connection.

If you’re connected the internet, try to install the updates manually. Select Start > Settings > Update & Security > Windows Update > Windows Update , and then view available updates.
Check for updates

Run the Windows Update Troubleshooter. Select Start > Settings > Update & Security > Troubleshoot . Under Get up and running, select Windows Update.

The time required to download updates primarily depends on internet connection speed, network settings, and update size. Make sure your device is plugged in and connected to the internet to download updates faster.

You can’t stop updates entirely—because they help keep your device safe and secure, updates will eventually need to be installed and downloaded, regardless of your update settings. Here’s how to temporarily pause updates from being downloaded and installed. Note that after the pause limit is reached, you’ll need to install the latest updates before you can pause updates again.

In the Windows 10 November 2019 Update (version 1909) or later, or in Windows version 1809 for Pro or Enterprise, select Start > Settings > Update & Security > Windows Update . Then choose one of the following options:

Select Pause updates for 7 days.

Select Advanced options. Then, in the Pause updates section, select the drop-down menu and specify a date for updates to resume.

To finish installing an update, your device will need to restart. Windows will try to restart your device when you’re not using it. If it can’t, you’ll be asked to schedule the restart for a more convenient time. Or, you can schedule anytime by following these steps:

Select Start > Settings > Update & Security > Windows Update > Windows Update .

Select Schedule the restart and choose a time that’s convenient for you.

You can set active hours to make sure automatic restarts for updates only happen when you’re not using your device. Learn about active hours for Windows 10.

Try deleting files you don’t need, uninstalling apps you don’t use, or moving files to another drive like an external USB drive or OneDrive. For more tips on freeing up disk space, see Free up drive space in Windows 10.

We recommend keeping devices like laptops and tablets plugged in when you’re not using them. This way, if updates are installed outside active hours, your device will have enough power to complete the installation. Windows updates don’t consume more battery than other typical system processes.

An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although we don’t recommend this unless it’s necessary.

Select Start > Settings > Update & Security > Windows Update > Windows Update > View update history .

For more info about what’s included in updates for Windows 10, see Windows 10 update history.

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history.

Select Start > Settings > Update & Security > Windows Update > View update history > Uninstall updates.

Select the update you want to remove, then select Uninstall.

Feature updates are typically released twice per year and include new functionality and capabilities as well as potential fixes and security updates. Quality updates are more frequent and mainly include small fixes and security updates. Windows is designed to deliver both kinds of updates to devices through Windows Update.

To double check that your device is up to date, open Settings > Update & Security > Windows Update and see your update status and available updates.

To find which version of Windows you’re running, see Which version of Windows operating system am I running?

Reserved storage is not automatically turned on by Windows in any update scenarios. It is only turned on for new devices with the Windows 10 May 2019 Update (version 1903) or later preinstalled, or devices on which a clean install was performed.

Note: If you’re looking for Microsoft Office update info, see Install Office updates.

The best way to keep Windows 8.1 up to date is to turn on automatic updates. With automatic updates, you don’t have to search for updates online or worry about missing critical fixes or device drivers for your PC. Instead, Windows Update automatically installs important updates as they become available.

To turn on automatic updates:

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update. If you want to check for updates manually, select Check now.

Select Choose how updates get installed, and then, under Important updates, select Install updates automatically (recommended).

Under Recommended updates, select Give me recommended updates the same way I receive important updates.

Under Microsoft Update, select Give me updates for other Microsoft products when I update Windows, and then select Apply.

Click the questions below to see answers about how Windows Update keeps your device up to date.

Note: If your PC is connected to a network where updates are managed by Group Policy, you might not be able to change settings related to Windows Update. For more info, contact your organization’s technical support.

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update. To check for updates manually, select Check now.

An update history is available so you can see which updates were installed, and when. You can also use this list to remove specific updates, although we don’t recommend this unless it’s necessary.

To see your PC’s update history, open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update > View your update history.

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history.

Open Windows Update by swiping in from the right edge of the screen (or, if you’re using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), select Settings > Change PC settings > Update and recovery > Windows Update > View your update history.

Select the update you want to remove, then select Uninstall.

Here are a few things to try if you’re having problems installing updates:

Make sure that your PC is connected to the internet. Some updates can’t be installed if you’re using a metered internet connection.

If you’re connected the internet and updates aren’t installed automatically, wait a few minutes and then try to install the updates manually.

See the Fix Windows Update errors guided walkthrough to try to fix the problem.

Support for Windows 7 ended on January 14, 2020

We recommend you move to a Windows 10 PC to continue to receive security updates from Microsoft.

Click the questions below to see answers about how Windows Update keeps your device up to date.